Site Lead (Australia) _TS/SCI with Polygraph
About The Position
The Site Lead has overall responsibility for successful day-to-day operations at an overseas site, including implementing procedures and controls, planning and directing program execution, and monitoring and reporting progress. The role is responsible for the quality and efficiency of daily operations, deliverables, and customer support across technical issues and business processes. It involves supervising program operations and directing technical requirements, including Tier 3 Ground Terminal (GT) and IT engineering and sustainment work. The Site Lead performs and coordinates advanced GT antenna and system sustainment, including root-cause analysis, troubleshooting, repairs, configuration changes, baseline documentation, calibration, and long-term performance analysis. The position coordinates with Government stakeholders for approval of configuration changes and purchases, replenishes spares, identifies obsolete equipment, and escalates issues to vendors or higher-tier support when needed. The role also augments Tier 2 support for software and hardware anomalies, maintains continuity-of-operations readiness, and provides input to systems engineering and integration activities. This is a full-time, onsite position at a Government facility in an international location. It requires a current TS/SCI clearance with polygraph and U.S. citizenship. The position includes 10–25% travel and 40 scheduled weekly hours.
Requirements
- Bachelor of Arts/Bachelor of Science degree, or equivalent technical education, training, or expertise.
- At least 8 years of relevant experience.
- U.S. citizenship.
- Must currently possess a Top Secret SCI clearance with polygraph; the same clearance must be obtainable/maintainable.
- Experience leading site operations and multidisciplinary personnel, and coordinating maintenance priorities and mission-support requirements.
- Strong knowledge of antenna/RF systems, signal paths, communications equipment, GT interfaces, test equipment, and preventive and corrective maintenance.
- Experience performing advanced fault isolation, failure analysis, root-cause analysis, and resolution of complex or recurring equipment and system problems.
- Experience performing non-routine maintenance, equipment modifications, installation, integration, checkout, testing, verification, and restoration.
- Experience with configuration management, technical baseline control, approved configuration changes, maintenance and configuration documentation, and updating technical procedures and troubleshooting guidance.
- Ability to analyze equipment condition, maintenance history, performance information, and recurring failures to identify technical trends, sustainment risks, and corrective or escalation actions.
- Experience supporting Tier 2 escalation and coordinating complex technical resolution with technicians, engineers, Software/IT personnel, Network Administrators, vendors, and Tier 4 support providers.
- Experience supporting 8x5 operational environments.
- Ability to work full-time onsite at a Government facility.
- Ability to travel 10–25%.
Nice To Haves
- Experience managing programs of similar scope and complexity.
- Experience interacting daily with Aurora, Colorado, and other overseas sites.
- Experience coordinating with Government personnel, program leadership, technicians, engineers, vendors, and higher-tier support.
- Experience participating in special metrology projects.
Responsibilities
- Oversee successful day-to-day site operations, procedures, controls, program execution, and progress reporting.
- Ensure the quality and efficiency of daily operations, deliverables, and customer support, including technical issues and business processes.
- Supervise program operations and direct execution of technical requirements, including Tier 3 Ground Terminal and IT engineering tasks.
- Perform Tier 3 sustainment of GT antennas, including root-cause analysis, fixes, and documentation updates.
- Perform Tier 3 sustainment for Ground Terminals requiring Tier 3 support.
- Develop, test, verify, and distribute configuration changes to the GT operational baseline.
- Coordinate with the client to obtain approval for timelines to insert changes into the GT operational system baseline.
- Maintain and update B-level and C-level system specifications, intra-group Interface Control Documents, and other GT baseline system documentation for which the contractor provides Tier 3 sustainment.
- Replenish GT antenna spares for items not covered by the Control and Status Subsystem or equivalent subsystem.
- Support maintenance of GT antenna configuration items for which the contractor provides Tier 3 or Tier 4 sustainment.
- Identify obsolete GT antenna equipment and recommend suitable replacements to the Government.
- Replace failed GT antenna hardware and return repaired items to Tier 2.
- Perform GT antenna calibrations and analyses beyond Tier 2 functions as defined by applicable site procedures, maintain calibration documentation, and report results, performance degradation, and missing data.
- Perform long-term GT antenna analyses in support of operations and development programs.
- Identify, prioritize, and justify GT antenna parts and materials procurement requirements for Government review and approval; obtain Government approval before purchasing.
- Escalate issues to vendors capable of providing Tier 4 equivalent services when required to maintain GT antennas.
- Augment Tier 2 sustainment support for GT software and hardware anomaly resolution and failure analysis.
- Maintain continuity-of-operations readiness for GT operations and provide input to systems engineering and systems integration activities related to GT operations and sustainment.
- Lead multidisciplinary personnel and coordinate site operations, maintenance priorities, and mission-support requirements.
- Coordinate with Government personnel, program leadership, technicians, engineers, vendors, and higher-tier support, and communicate site status.
- Provide technical guidance to less experienced personnel.
- Participate in special metrology projects as required.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) with company match.
- Competitive pay and paid time off.
- Medical plan options, some with Health Savings Accounts.
- Dental plan options.
- Vision plan.
- Full flexible work weeks where possible.
- Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance, provided or available.
- Growth and learning opportunities through an AI-powered career tool.
- Internal mobility support to help employees achieve career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
