Senior Systems Administrator (Australia) - TS/SCI with Polygraph
About The Position
General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to support a Federal Intelligence Agency contract. The role provides Tier 2 support for multiple large enterprise environments spanning CONUS and OCONUS, with Microsoft-based networks across multiple security enclaves in hybrid Windows and RHEL environments. The position is an onsite international assignment. An active TS/SCI clearance with Polygraph and Security+CE or another IAT Level II or higher certification are required to start. The candidate’s background investigation or reinvestigation date must be within four years and polygraph date within the last three years. The position is scheduled for 40 hours per week, with less than 10% travel required.
Requirements
- At least 5 years of related experience is listed in the job qualifications; the required/desired skills section also says candidates should have 4+ years of related experience.
- U.S. citizenship is required.
- Must currently possess an active Top Secret SCI clearance with Polygraph and be able to meet the stated investigation and polygraph recency requirements.
- Security+CE or another IAT Level II or higher certification is required to start.
- Knowledge or understanding of Active Directory administration.
- Knowledge or understanding of DNS, DHCP, DFS, and LDAP.
- Knowledge or understanding of Windows 10, Windows Server 2012, and Windows Server 2016.
- Application troubleshooting experience with applications such as Outlook, Excel, Word, Java, and Internet Explorer.
- Knowledge or understanding of Linux operating systems.
- Understanding of Service Now, NETS, or another ticketing process.
- ITIL v3 or higher.
Nice To Haves
- Microsoft System Center Configuration Manager.
- PowerShell.
- Virtualization environments such as VMware or Citrix.
- Profile management using the VMware User Experience Management (UEM) toolset.
- Microsoft Exchange.
- Telephone or video support.
- Networking.
- Familiarity with the site-specific customer and mission.
Responsibilities
- Administer Windows and Linux workstations on EVDI and physical systems.
- Troubleshoot application functionality, crashes, and performance issues.
- Investigate user performance and work with external teams to improve user experience.
- Assist customers with Tier 2 incident resolution for Linux and Windows applications.
- Provide remote end-user desktop support.
- Identify, analyze, and resolve system incidents using short-term workarounds and long-term solutions.
- Respond to escalated service desk and team requests.
- Communicate effectively in oral and written form with a variety of individuals and work well in small and large teams.
- Participate in special projects as required.
- Provide initial incident triage, response, and notifications.
Benefits
- Medical plan options, including some with Health Savings Accounts (for U.S.-based employees).
- Dental plan options (for U.S.-based employees).
- Vision plan (for U.S.-based employees).
- 401(k) plan with company match (for U.S.-based employees).
- Full flex work weeks where possible.
- Paid time off plans, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
- International assignments may include allowances, premium uplifts, and/or relocation or transportation benefits, depending on circumstances.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
