Site Lead (UK) _TS/SCI with Polygraph
About The Position
The Site Lead has overall responsibility for successful day-to-day operations at an OCONUS site, including implementing procedures and controls, planning and directing program execution, and monitoring and reporting progress. The role is responsible for the quality and efficiency of daily operations, deliverables, and customer support across technical issues and business processes. It directs program execution of technical requirements, including Tier 3 (T3) Ground Terminal (GT) and IT engineering and sustainment activities. The position performs advanced GT antenna sustainment, including root-cause analysis, repairs, documentation updates, calibration, performance analysis, spares management, and replacement recommendations. It develops, tests, verifies, and distributes configuration changes; coordinates customer approval for insertion into the operational baseline; and maintains system specifications, interface-control documents, and other baseline documentation. The Site Lead also supports software and hardware anomaly resolution, COOP readiness, and systems engineering and integration activities. The role is full-time and onsite at a government facility in an international location, with 10–25% travel required.
Requirements
- At least 8 years of relevant experience.
- BA/BS degree or equivalent technical education, training, or expertise.
- Must be a U.S. citizen.
- Must currently possess TS/SCI with polygraph clearance; the same clearance must be obtainable.
- Experience supervising program operations, planning and directing execution, and monitoring and reporting progress.
- Experience managing programs of similar scope and complexity.
- Strong knowledge of antenna/RF systems, signal paths, communications equipment, GT interfaces, test equipment, and preventive and corrective maintenance.
- Experience with advanced fault isolation, failure analysis, root-cause analysis, and resolution of complex or recurring equipment and system problems.
- Experience with non-routine maintenance, equipment modifications, installation, integration, checkout, testing, verification, and restoration.
- Experience with configuration management, technical baseline control, approved configuration changes, maintenance and configuration documentation, and updating technical procedures and troubleshooting guidance.
- Ability to analyze equipment condition, maintenance history, performance information, and recurring failures to identify trends, sustainment risks, and corrective or escalation actions.
- Experience supporting Tier 2 escalation and coordinating complex technical resolution with technicians, engineers, Software/IT personnel, Network Administrators, vendors, and Tier 4 support providers.
- Experience supporting 8x5 operational environments.
- Full-time, onsite work at a government facility.
- Ability to travel 10–25%.
Nice To Haves
- Experience leading multidisciplinary personnel and coordinating day-to-day site operations, maintenance priorities, and mission support requirements.
- Demonstrated ability to coordinate with client personnel, program leadership, technicians, engineers, vendors, and higher-tier support and communicate site status.
- Experience participating in special metrology projects.
Responsibilities
- Lead day-to-day site operations and ensure the quality and efficiency of operations, deliverables, and customer support.
- Plan and direct program execution, implement procedures and controls, and monitor and report progress.
- Direct technical program execution, including Tier 3 Ground Terminal and IT engineering tasks.
- Perform T3 sustainment of GT antennas, including root-cause analysis, repairs, and documentation updates.
- Perform T3 sustainment for Aurora, Colorado GTs requiring T3 support.
- Develop, test, verify, and distribute configuration changes to the GT operational baseline.
- Coordinate with the client and obtain approval for timelines to insert changes into the GT operational system baseline.
- Maintain and update B-level and C-level system specifications, intra-group Interface Control Documents, and other GT baseline system documentation.
- Replenish GT antenna spares not covered by the Control and Status Subsystem or equivalent subsystem.
- Support maintenance of GT antenna configuration items designated for contractor Tier 3/4 sustainment support.
- Identify obsolete GT antenna equipment and recommend suitable replacements to the Government.
- Replace failed GT antenna hardware and return repaired items to Tier 2.
- Perform GT antenna calibrations and analyses beyond Tier 2 functions, maintain calibration documentation, and report results, performance degradation, and missing data.
- Perform long-term GT antenna analyses in support of operations and development programs.
- Identify, prioritize, and justify GT antenna parts and materials procurement requirements for Government review and approval; obtain Government approval before purchasing.
- Escalate issues to vendors providing Tier 4-equivalent services when necessary to maintain GT antennas.
- Augment Tier 2 sustainment support for GT software and hardware anomaly resolution and failure analysis.
- Maintain COOP readiness for GT operations and provide input to systems engineering and integration activities related to GT operations and sustainment.
- Lead multidisciplinary personnel and coordinate site operations, maintenance priorities, and mission support requirements.
- Coordinate with client personnel, program leadership, technicians, engineers, vendors, and higher-tier support, and communicate site status.
- Provide technical guidance to less experienced personnel.
- Participate in special metrology projects as required.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) with company match.
- Competitive pay and paid time off.
- Medical plan options, some with Health Savings Accounts.
- Dental and vision plan options.
- Flexible work weeks where possible.
- Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
- Potential international assignment allowances, premium uplifts, and/or relocation or transportation benefits, depending on circumstances.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
