Site IT Lead & Systems Administrator

VTekis Consulting LLPAustin, TX

About The Position

This role is for a Site IT Lead & Systems Administrator, primarily focused on providing front-line IT support or systems administration. The position requires in-depth knowledge of various operating systems including Windows/Android and the Apple ecosystem (Macs, iPhones, iPads). Proficiency with standard IT productivity tools and systems such as Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, and Slack is essential. A strong understanding of IT security best practices and compliance standards is also required.

Requirements

  • Minimum of 5 years of work experience providing front-line IT support or systems administration work
  • In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads
  • Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack)
  • Strong knowledge of IT security best practices and compliance standards
  • US Citizenship

Nice To Haves

  • Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset
  • Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Rubrik
  • Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization
  • Excellent customer service skills and the ability to be a self starter
  • Exposure to IT security best practices
  • Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier
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