Site IT Lead & Systems Administrator - FedRamp systems

VTekis Consulting LLP • Austin, TX

11d

About The Position

This role involves providing front-line IT support and systems administration for FedRamp systems. The position requires in-depth knowledge of various operating systems and hardware, advanced proficiency with standard IT productivity tools, and a strong understanding of IT security best practices and compliance standards.

Requirements

• Minimum of 5 years of work experience providing front-line IT support or systems administration work
• In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads
• Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
• Strong knowledge of IT security best practices and compliance standards.

Nice To Haves

• Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
• Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Rubrik
• Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization
• Excellent customer service skills and the ability to be a self starter
• Exposure to IT security best practices.
• Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees