About The Position

The Simulation Technician supports daily activities at the David and JoAnn Shaw Simulation Training and Education for Patient Safety (STEPS) center at West Virginia University. The role includes preparing manikins, task trainers, rooms, and audiovisual equipment; operating manikin-based scenarios; assisting faculty and learners; providing basic teaching; and troubleshooting computer, audiovisual, and simulation equipment. The technician maintains equipment and supplies, supports course delivery, and helps ensure that simulation activities run safely and on schedule.

Requirements

  • Associate's degree in a related field.
  • At least 6–12 months of combined experience in basic patient care, such as EMT, nursing assistant, or medical assistant work; software applications including Microsoft Office, internet, and database applications; and troubleshooting computers and/or audiovisual equipment.
  • Equivalent combinations of related education and/or experience will be considered.
  • Extensive experience with computer applications.
  • Ability to work independently or as a team member.
  • Excellent organizational and interpersonal skills, including the ability to establish and develop relationships at all levels.
  • Ability to manage multiple priorities or assignments and adhere to stringent deadlines.
  • Ability to maintain confidentiality.
  • Excellent verbal and writing skills.
  • Willingness to work evenings and/or weekends.

Nice To Haves

  • Experience teaching and/or working in a simulation education environment.
  • Knowledge of medical terminology.

Responsibilities

  • Operate simulation scenarios and audiovisual system components.
  • Set up equipment and rooms promptly for training and course activities.
  • Install, replace, and configure simulation programs.
  • Troubleshoot hardware and software problems with computerized manikins, audiovisual equipment, and task trainers.
  • Ensure equipment functions as needed for course requirements.
  • Report technical issues or risks that could affect courses or scheduled simulation activities to Simulation Specialists, the STEPS Director, or appropriate staff.
  • Recommend equipment, supplies, and materials for budget and purchase consideration.
  • Clean and perform basic repairs on simulation equipment, and keep equipment in good working order.
  • Work with simulation specialists to develop preventative-maintenance schedules and logs of technical activities.
  • Communicate with equipment manufacturers about troubleshooting and system problems.
  • Help maintain inventory of simulation and skills-lab supplies, materials, and equipment, and notify appropriate staff about stock levels.
  • Maintain current knowledge of simulation equipment functions and updates.
  • Participate in technical training and attend conferences or seminars to maintain knowledge and competency with simulation technology and operations.
  • Assist with special projects or initiatives as assigned.
  • Attend meetings and participate in assigned activities.
  • Work effectively with learners, faculty, staff, and peers.
  • Perform related duties as required.

Benefits

  • 37.5-hour work week.
  • 13 paid holidays.
  • 24 annual leave (vacation) days per year.
  • 18 sick days per year.
  • Health insurance and other benefits.
  • 401(a) retirement savings with a stated 6% employee contribution match.
  • Retirement-related benefits, including eligibility to continue health insurance and other retiree perks.
  • Wellness programs.
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