Patient Safety Technician

CHARLOTTE BEHAVIORAL HEALTH CARE INC • Punta Gorda, FL

11d • $19 - $23 • Onsite

About The Position

The Patient Safety Technician continually monitors safety and interacts appropriately with adult and adolescent patients on a 24/7 behavioral health care unit. The position responds to the supervisor, Lead BHT, and charge nurse on duty, and is the first to respond to crises and unsafe patient behavior. The technician redirects behavior respectfully, participates in verbal de-escalation, and works with the team to implement Handle with Care (HWC) non-violent interventions. The role may participate in seclusion and restraint activities when needed and completes the associated documentation and incident reports. It also includes routine unit tasks and helping maintain unit cleanliness. The position is part-time and PRN (as needed), based in Punta Gorda, Florida, with negligible travel.

Requirements

• High school diploma or equivalent.
• Two years of experience interacting directly with individuals in a behavioral health setting.
• Ability to manage stressful situations and demonstrate appropriate work demeanor and boundaries.
• Excellent customer service skills.
• High standards of ethical and professional conduct and adherence to agency policies and procedures.
• Strong oral and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to pass Level II background clearance and a drug test.
• Valid Florida driver's license, insurance, and a safe driving record.

Responsibilities

• Continually monitor patient safety, behaviors, and interactions on the behavioral health unit.
• Interact respectfully and in a dignified manner with patients, staff, and visitors.
• Respond first to crisis situations and unsafe patient behavior, remaining calm and making safety the priority.
• Redirect patient behavior firmly and respectfully and participate in verbal de-escalation.
• Work as part of a team to implement Handle with Care (HWC) non-violent interventions to fidelity.
• Participate in seclusion and restraint activities when necessary to maintain safety.
• Complete all seclusion and restraint documentation and any necessary incident reports for each occurrence.
• Maintain patient confidentiality in accordance with HIPAA and 42-CFR.
• Complete routine unit tasks as directed by the supervisor, Lead BHT, or charge nurse on duty.
• Attend staff meetings and trainings as requested by the supervisor.
• Assist with maintaining unit cleanliness.

Benefits

• Dental, vision, health, and life insurance (listed for full-time employees).
• Employee Assistance Program (EAP).
• Employer-sponsored contribution to a Health Savings Account (HSA) with a qualifying insurance plan.
• Paid Time Off (PTO).
• 11 paid holidays.
• 403(b) retirement plan with a 9% employer contribution for employees meeting eligibility requirements.
• Tuition reimbursement.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Health Resources and Services Administration (HRSA) loan repayment eligibility for qualifying staff.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED