Simulation Specialist

Highmark Health•Pittsburgh, PA

About The Position

The Simulation Specialist is responsible for implementing courses at the STAR Center and Mobile STAR Units, including preparing equipment and supplies, addressing course-related equipment and supply needs, and cleaning up after courses. The role provides instruction to course facilitators—including nurses, physicians, staff, and community educators—and operates, troubleshoots, cleans, and maintains simulation equipment and task trainers. The specialist also ensures safety checklists are completed regularly and maintains the learning management system by uploading courses, adding participants, running reports, and providing user support. The position supports scenario programming, development, and implementation; maintains course records and the simulation calendar; schedules courses and equipment; and handles course reminders and follow-ups. It is also responsible for the daily operations of the STAR Center and Mobile STAR Units. Employees must comply with company policies and applicable laws, including requirements for protection of confidential information and HIPAA compliance.

Requirements

  • Associate degree or relevant experience as determined by the company in lieu of a degree.
  • Related simulation experience.
  • Knowledge of audio/visual equipment and troubleshooting.
  • Knowledge of video recording, editing, and production.
  • Knowledge of learning management systems.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Responsibilities

  • Implement courses at the STAR Center and Mobile STAR Units, including setting up equipment and supplies, meeting course-related equipment and supply needs, and cleaning up after courses.
  • Operate, troubleshoot, clean, and maintain simulation equipment and task trainers.
  • Ensure safety checklists are completed regularly.
  • Program, develop, and implement scenarios.
  • Provide instruction to facilitators teaching courses at the STAR Center and Mobile STAR Units, and support simulation courses.
  • Maintain a database of courses, including course proposals, preparation checklists, and learner counts.
  • Handle daily operations of the STAR Center and Mobile STAR Units.
  • Maintain the simulation calendar; schedule courses and equipment usage; send weekly course reminders and follow up after courses.
  • Maintain the learning management system by uploading courses, adding participants, running reports, and providing technical support to users.
  • Perform other duties as assigned or required.
  • Comply with applicable laws, company policies, behavioral expectations, privacy requirements, and information-security guidelines.
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