Simulation Operations Specialist

Cleveland Clinic•Weston, FL
•Onsite

About The Position

The Simulation Operations Specialist provides advanced course- and event-level operational and technical support for simulation-based education for EMTs, paramedics, and nurses. The role independently manages complex simulation, audiovisual, and IT technologies; leads local simulation course delivery; and supports educators in integrating simulation environments and technologies to ensure safe, reliable, high-quality, learner-centered experiences. Areas of focus include American Heart Association Resuscitation, the Mock Code program, and RQI (Resuscitation Quality Improvement). The position is based at Martin Health’s Express Care on SE Tiffany Avenue in Port St. Lucie, Florida, and works days from 7:30 a.m. to 4:30 p.m. The role offers an opportunity to advance into other positions.

Requirements

  • Bachelor’s degree, or two years of experience in healthcare simulation, audiovisual, IT, theater, art, or a related discipline may offset the experience or degree requirement.
  • Obtain Certified Healthcare Simulation Operations Specialist (CHSOS) certification within three years of hire.

Nice To Haves

  • One year of healthcare simulation experience.
  • Experience in a healthcare environment.
  • Performative background in theater or audiovisual.

Responsibilities

  • Ensure the safe, ethical, psychologically safe, and learner-centered use of specialized simulation equipment and resources.
  • Adhere to established simulation standards of best practice and policies.
  • Identify and address safety concerns during simulation activities.
  • Independently lead complex, interprofessional, and high-stakes simulation course operations.
  • Coordinate technology, environments, and resources to support learner needs, faculty engagement, and consistent, high-quality content delivery.
  • Collaborate with educators to advise on and support the design, delivery, evaluation, and effective integration of simulation environments and technologies.
  • Independently configure and operate simulation, audiovisual, and IT technologies to support reliable, standardized, and reproducible simulation delivery.
  • Maintain optimal performance of simulation systems through routine functionality testing, updates, preventive and corrective maintenance, and vendor-supported repairs.
  • Provide specialized technical support and troubleshoot simulation technologies, applying independent judgment to resolve complex issues affecting simulation operations.
  • Apply expertise in physiology, clinical procedures, moulage, and environmental stimuli to design, prepare, and implement scenario-appropriate setups for realistic, effective, high-fidelity learning experiences.
  • Design and implement creative, innovative technical solutions to improve realism, efficiency, and educational value.
  • Monitor, order, control, and rotate supplies for simulation center labs.
  • Maintain equipment inventory and current knowledge of simulation equipment catalogs and operations manuals.
  • Identify, report, and mitigate safety risks observed during in situ simulation activities.
  • Participate in post-course debriefings, review course feedback, and implement operational improvements.
  • Train and educate new simulation staff on proper equipment use and overall operations.
  • Assist department leadership with moderately complex projects and initiate or lead small projects.
  • Maintain and advance professional expertise in simulation operations and technology through ongoing development and application of best practices.
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