Simulation Operations Specialist

Cleveland Clinic•Vero Beach, FL

4d•Onsite

About The Position

Cleveland Clinic Indian River Hospital is seeking a Simulation Operations Specialist for its Nursing Education team. The role provides advanced course- and event-level operational and technical support for simulation-based education for EMTs, paramedics, and nurses. The specialist independently manages complex simulation, audiovisual, and IT technologies; leads local simulation course delivery; and consults with educators on integrating simulation environments and technologies to deliver safe, reliable, high-quality, learner-centered experiences. Areas of focus include American Heart Association resuscitation, the Mock Code program, and RQI (Resuscitation Quality Improvement). The position is based at Indian River Hospital in Vero Beach, Florida, and offers an opportunity to advance into other roles. The caregiver works days, 7:30 a.m. to 4:00 p.m. The position involves maintaining and operating simulation systems and equipment, preparing realistic scenarios, supporting educators and learners, managing supplies and inventory, addressing safety and technical issues, and contributing to course review and operational improvements.

Requirements

Bachelor’s degree, or two years of experience in healthcare simulation, audiovisual, IT, theater, art, or a related discipline may offset the experience or degree requirement.
Obtain Certified Healthcare Simulation Operations Specialist (CHSOS) certification within three years of hire.
Ability to remain in a stationary position for extended periods.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Ability to move up to 85 pounds with assistance.
Ability to work on overhead equipment and in confined, darkened areas.
Follow standard precautions and use personal protective equipment as required.

Nice To Haves

One year of healthcare simulation experience.
Experience in a healthcare environment.
Performative background in theater or audiovisual.

Responsibilities

Ensure the safe, ethical, psychologically safe, and learner-centered use of specialized simulation equipment and resources.
Follow established simulation standards of best practice and policies.
Identify and address safety concerns during simulation activities, including risks observed during in situ simulations.
Independently lead complex, interprofessional, high-stakes simulation course operations.
Coordinate technology, environments, and resources to support learner needs, faculty engagement, and consistent, high-quality content delivery.
Collaborate with educators to advise on and support the design, delivery, evaluation, and effective integration of simulation environments and technologies.
Configure and operate simulation, audiovisual, and IT technologies to support reliable, standardized, and reproducible simulation delivery.
Maintain simulation system performance through functionality testing, updates, preventive and corrective maintenance, and vendor-supported repairs.
Provide specialized technical support and troubleshoot simulation technologies, using independent judgment to resolve complex operational issues.
Apply knowledge of physiology, clinical procedures, moulage, and environmental stimuli to design, prepare, and implement scenario-appropriate setups.
Design and implement technical solutions to improve realism, efficiency, and educational value.
Monitor, order, and control supplies and rotate stock for simulation center labs.
Maintain equipment inventory and current knowledge of equipment catalogs and operations manuals.
Participate in post-course debriefings, review course feedback, and implement operational improvements.
Train and educate new simulation staff on equipment use and overall operations.
Assist department leadership with moderately complex projects and initiate or lead small projects.
Maintain and advance professional expertise in simulation operations and technology through ongoing development and application of best practices.