Signature Event Steward

The Trustees of Reservations•Stockbridge, MA

7d•Onsite

About The Position

The Trustees of Reservations (The Trustees) is seeking a Signature Events Steward to support the setup, operation, and breakdown of two major events: the Incredible Naumkeag Pumpkin Show and Winterlights. This role is crucial for creating unforgettable experiences for thousands of visitors during the fall and winter seasons. The Signature Events Steward will work closely with the Engagement and Stewardship teams, reporting to the Property Director and Public Programs Coordinator. The position involves varied shifts depending on the event phase, including setup and 'run of show' operations. This is a seasonal or limited-term, non-exempt position.

Requirements

Ability to work in all weather conditions (rain, snow, etc.).
Ability to be on your feet for hours at a time.
Ability to frequently walk up and down hills/stairs.
Ability to push/pull and lift heavy objects.
Comfortable working on a ladder.
Ability to lift 20+ pounds.
Excellent 'people skills' to work cooperatively and harmoniously with employees, volunteers, and the public.
Proven ability to work independently and collaborate as a team member.
Current authorization to work in the United States.
A valid driver's license and a satisfactory driving record.
A satisfactory criminal background (CORI) check.

Responsibilities

Assist with event setup, including carving and designing pumpkins, installing lights and seasonal displays, moving event materials like hay bales and pumpkins, and decorating event spaces.
Assist with event breakdown and the safe storage of decorations and equipment.
Provide exceptional guest service during event operations by greeting and checking in guests, scanning tickets, staffing the historic house, answering visitor questions, operating concessions, and assisting with food and beverage purchases.
Serve as a floater to provide support wherever needed for smooth event operations.
Assist with wayfinding, crowd management, and maintaining a safe and enjoyable experience for all visitors.
Respond to guest questions and represent The Trustees with a friendly, professional attitude.

Benefits

Sick Time: 40 hours of paid sick time upfront for seasonal positions; prorated by length of service for limited-term positions.
Reciprocity: Access to free and discounted admission and membership to over 50 nearby museums and cultural institutions.
Discounts: Free entry to all Trustees properties, discount event tickets, and discounted merchandise.
Vacation time: Provided, prorated by length of service for limited-term positions.
Holiday time: 12 set holidays, 3 floating for limited-term positions.
Health insurance: Eligibility to participate via Blue Cross Blue Shield (BCBS), which offers additional benefits like fitness reimbursement and rewards for healthy habits (for limited-term positions).
Short-Term and Long-Term Disability Insurance (for limited-term positions).
Massachusetts Paid Family Medical Leave (for limited-term positions).
Life Insurance (for limited-term positions).
Employee Assistance Program: Free access to confidential support services for personal and work-related issues.