Shuttle Lead Driver (Non-CDL, PDOT)
About The Position
The Shuttle Lead Driver (Non-CDL, PDOT) is responsible for the safe operation of shuttle buses, transporting passengers, and providing field operational support. The role directs and maintains shuttle route operations using two-way radio and in-person communication, supports shuttle drivers with wheelchair assistance and pre- and post-trip tasks, and ensures drivers perform their duties safely and professionally. The lead driver must also be able to drive a shuttle when needed. The position includes inspecting, fueling, and maintaining the cleanliness of buses; recording trip counts; assisting passengers with disabilities, luggage, and travel items as applicable; and responding courteously to customer questions. The employee reports accidents, suspected policy violations, safety hazards, unusual occurrences, and debris or spills to the appropriate facility or garage staff. The role requires knowledge of the garage, nearby streets, landmarks, and freeways, as well as the ability to assist airport guests with directions, airport information, and complaints. The employee must be punctual, wear a complete uniform, and be available to work flexible hours according to location needs. The position reports to the Dispatch / Shift Supervisor and is located in El Paso, Texas. The employer states that it is an equal opportunity employer and may use an automated employment decision tool to assess candidates.
Requirements
- Less than high school education, one month of related experience or training, or an equivalent combination of education and experience.
- Valid state-issued driver’s license with current address, carried while on duty, and an acceptable driving record maintained.
- Required DOT Medical Card (Medical Examiner’s Certificate).
- Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
- Ability to perform basic arithmetic, including operations with two-digit numbers and multiplying and dividing by tens and hundreds, and perform these operations using American money.
- Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift or move up to 75 pounds.
- Ability to multitask and work flexible hours.
- Availability for third shift and/or weekends may be required depending on location needs.
Responsibilities
- Operate shuttle buses safely and transport passengers.
- Provide field operational support and direct and maintain shuttle route operations using two-way radio and in-person communication.
- Perform vehicle inspections, keep bus interiors clean, fuel buses, and log trip counts.
- Assist passengers with disabilities and assist customers with luggage and travel items when applicable.
- Courteously answer customer questions and direct customers to the Facility Manager when further assistance is needed.
- Report accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
- Communicate debris, water, oil spills, and similar issues to the garage office.
- Maintain thorough knowledge of the garage and nearby major streets, landmarks, and freeways.
- Assist drivers with wheelchair assistance, pre- and post-trip tasks, and other needs.
- Assist airport guests with directions, airport information, and complaints.
- Ensure shuttle drivers perform job duties safely and professionally.
- Drive a shuttle when needed.
- Assist the Facility Manager with other duties as needed.
- Report to work on scheduled days, on time, and in uniform.
- Maintain a neat and clean appearance and wear a complete uniform.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
