Shuttle Lead Driver (Non-CDL, PDOT)

SP Plus•El Paso, TX
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to create checkout-free parking experiences. The Shuttle Lead Driver (Non-CDL, PDOT) is responsible for safely operating shuttle buses, transporting passengers, and providing field operational support. The role also directs and maintains shuttle route operations, supports other drivers, assists airport guests, and helps ensure drivers perform their duties safely and professionally. The driver must be able to operate a shuttle when needed, multitask, and work flexible hours. The position reports to Dispatch / Shift Supervisor.

Requirements

  • Less than high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Valid state driver’s license with a current address and an acceptable driving record.
  • DOT Medical Card (Medical Examiner’s Certificate).
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and effectively present information one-on-one to customers and employees.
  • Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these operations using units of American money.
  • Maintain a neat and clean appearance and wear the complete uniform at all times.
  • Ability to multitask and work flexible hours.

Responsibilities

  • Safely operate shuttle buses and transport passengers.
  • Perform vehicle inspections, keep bus interiors clean, fuel buses, and log trip counts.
  • Assist passengers with disabilities and help with wheelchair assistance; assist with luggage and other travel items where applicable.
  • Be present for every scheduled workday, arrive on time, and wear the complete uniform.
  • Carry a valid state-issued driver’s license while on duty and maintain an acceptable driving record.
  • Courteously answer customer questions and direct customers to the Facility Manager when further assistance is needed.
  • Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and similar issues to the garage office.
  • Maintain thorough knowledge of the garage, as well as major nearby streets, landmarks, and freeways.
  • Assist the Facility Manager with other duties as needed.
  • Direct and maintain shuttle route operations via two-way radio and in person.
  • Assist drivers with pre- and post-trip tasks and other needs.
  • Provide airport guests with directions and airport information, and assist with complaints.
  • Ensure shuttle drivers perform their duties safely and professionally.
  • Drive a shuttle when needed.
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