Shuttle Driver

ABM•Chicago, IL

About The Position

The Shuttle Driver transports passengers to and from designated locations. Depending on contractual needs, routes may serve areas near airports, commercial buildings, hospitals, sports arenas, entertainment venues, educational facilities, or warehouses. The role includes assisting passengers with boarding, exiting, luggage, and specialized accessibility equipment; maintaining vehicle safety and cleanliness; providing courteous customer service; and following Department of Transportation and other safety standards. On-the-job training is provided.

Requirements

Must be at least 21 years old.
No prior experience is required; on-the-job training is provided.
No high school diploma, GED, or college degree is required.
The role may require a CDL with a specific class and endorsement.

Nice To Haves

One year of prior work experience as a passenger shuttle driver is preferred.

Responsibilities

Transport, load, and unload passengers at designated pick-up and drop-off locations.
Ensure passengers are loaded and unloaded safely, including operating specialized equipment such as wheelchair lifts and tie-downs.
Help passengers load and unload luggage as needed.
Meet patrons who need assistance traveling to and from airport locations and lots.
Inspect vehicles regularly for unsafe conditions or maintenance issues, and perform routine cleaning and bus maintenance.
Inspect the shuttle for preexisting damage and record information using an electronic device or manual ticket.
Provide excellent customer service and respond courteously to guest inquiries, including giving directions.
Maintain and enforce the bus evacuation plan and coordinate evacuation activities as appropriate.
Immediately report incidents or claims to the Operations Manager or Shift Lead.
Refuel and maintain shuttle equipment and fuel-use logs.
Keep the work environment clean and disinfect the shuttle after each use.
Perform pre- and post-inspection activities to ensure proper operating conditions and compliance with Department of Transportation and safety standards.