About The Position

At Sonesta, Van Drivers help create safe, smooth, and welcoming transportation experiences for guests. The role provides friendly, reliable shuttle transportation and helps guests feel comfortable, informed, and cared for throughout their journey. The position requires an F-Endorsement license before hire.

Requirements

  • F-Endorsement license required before hire.
  • Valid driver’s license with a clean driving record.
  • Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
  • Strong communication, interpersonal, and guest service skills, with a friendly and professional attitude.
  • Ability to multitask and remain organized in a fast-paced hospitality environment.
  • Dependable, service-focused, team-oriented mindset and positive attitude.
  • Flexible availability, including mornings, evenings, weekends, holidays, and airport shuttle support as needed.
  • Passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.

Nice To Haves

  • Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience.
  • Knowledge of local roads, airports, transportation routes, and hospitality service standards.

Responsibilities

  • Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
  • Welcome guests and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
  • Maintain knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
  • Keep hotel shuttle vehicles clean, organized, fueled, and guest-ready throughout shifts.
  • Perform routine vehicle inspections and promptly report maintenance concerns, safety issues, or operational needs to leadership teams.
  • Coordinate with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support guest transportation.
  • Assist guests with directions, hotel information, local recommendations, and general hospitality support.
  • Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
  • Follow traffic laws, safety procedures, hotel operational standards, and transportation guidelines.
  • Support transportation operations for group arrivals, VIP guests, conferences, weddings, and special events as needed.
  • Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account with company match.
  • 401(k) retirement plan with company match.
  • Paid vacation and sick days.
  • Paid holidays.
  • Free parking.
  • Free shift meal.
  • $60 Shoes for Crew credit per year.
  • Sonesta Hotel discounts.
  • Educational assistance.
  • Paid parental leave.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability insurance.
  • Hospital indemnity, critical illness, and accident insurance.
  • Additional employee perks and discounts.
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