On-Call Shuttle Driver

Extell Development Company•Park City, UT

11d•Onsite

About The Position

The Shuttle Driver is a front-line role responsible for providing guests with safe, welcoming, and seamless transportation at Canopy Deer Valley. The driver operates non-CDL resort passenger vans and shuttle vehicles on scheduled routes and on-demand calls, coordinates local transit and ride-share options, and navigates winter mountain roads cautiously. The role also involves greeting guests, assisting with luggage and ski equipment, and sharing information about hotel amenities and local attractions. The Shuttle Driver keeps vehicles clean and ready for use, completes required pre-trip and post-trip inspections, and maintains accurate records of trips, mileage, passengers, and incidents. The role works closely with the Front Desk and other departments, follows company safety and security procedures, and participates in required training and meetings. Additional duties may be assigned by the Front Office leadership team or Director of Operations.

Requirements

Valid, clean driver's license and strong driving record, with no major moving violations or DUIs.
Willingness to work flexible hours, including mornings, evenings, nights, weekends, and holidays, based on seasonal occupancy and peak operational hours.
Ability to stand, walk, pull, push, bend, stoop, and lift outdoors in varying alpine weather for extended periods.
Ability to regularly lift, carry, and maneuver items weighing 20–50 pounds, including luggage and sporting gear.
Manual dexterity to operate necessary property equipment and safely handle vehicles.
Exceptional attention to detail and commitment to high-quality work.
Strong organizational skills and ability to manage time effectively in a fast-paced environment.
Ability to work independently and efficiently and collaboratively within a team.
Strong familiarity with Deer Valley, Park City, regional trails, ski resorts, and seasonal outdoor activities.
Fluency in English.
Adherence to safety protocols, security procedures, brand and uniform standards, and company policies.

Nice To Haves

Prior professional driving, customer service, valet, or bell experience, preferably in a hotel, resort, or mountain hospitality environment.
Experience driving in winter mountain conditions.
Proficiency in additional languages.

Responsibilities

Safely operate resort passenger vans and shuttle vehicles on scheduled routes and on-demand calls, taking extreme care in winter mountain conditions.
Coordinate and facilitate local transit, shuttle services, and ride-share options for guests.
Complete mandatory pre-trip and post-trip inspections, including checks of fluids, tire pressure, lights, brakes, and emergency equipment; promptly report mechanical or safety concerns.
Follow traffic laws, speed limits, defensive-driving standards, and property safety policies.
Greet guests and visitors at the hotel entrance upon arrival and departure.
Open vehicle doors and assist guests with loading and unloading luggage, ski equipment, and personal belongings.
Provide information about hotel amenities, local attractions, regional trails, ski resorts, and nearby points of interest.
Keep vehicle interiors clean and organized and clear snow, ice, and debris from windows, mirrors, and steps before departure.
Maintain daily logs of passenger counts, mileage, trip times, and incidents as required.
Immediately report vehicle damage, accidents, and safety hazards to the appropriate supervisor.
Collaborate with the Front Desk and other departments to support a cohesive guest experience.
Anticipate guest needs, respond courteously to inquiries, and escalate service challenges to management when necessary.
Follow company and brand safety protocols, security procedures, operational standards, and uniform standards.
Participate in scheduled training sessions and departmental meetings.
Perform other duties as requested by the Front Office leadership team or Director of Operations.