On-Call Transit Driver

Kalispel Tribe Careers•Airway Heights, WA

About The Position

The On-Call Transit Driver operates a bus, van, car, or lightweight truck to transport guests, trainees, or company personnel and to pick up or deliver products. The role provides transportation to and from Northern Quest Resort and Casino, airports, and other assigned destinations, following assigned schedules and applicable operating agreements. The driver assists passengers with disabilities and luggage, secures wheelchairs, communicates with a base station or other vehicles, monitors vehicle supplies, and maintains trip and passenger-behavior records. The employee is expected to comply with Kalispel Tribe of Indians internal controls and Northern Quest Resort and Casino policies, safety and loss-control procedures, emergency procedures, guest confidentiality standards, and four-star/four-diamond service standards. The position requires professional, customer-focused conduct, effective collaboration and communication, good attendance, and protection of company assets. The role has no supervisory responsibilities. Other job-related duties may be assigned by management. Employment is at will. Applicants are subject to drug testing, and candidates and employees may be subject to background investigations. Hiring preference is given in the stated order to Kalispel Tribal Members, spouses of enrolled Kalispel Tribal Members, enrolled members of other Indian Tribes, and all other applicants.

Requirements

High school diploma or GED.
Ability to obtain and maintain a Kalispel Tribal Gaming License.
Valid state driver’s license, carried while operating guest or tribal vehicles.
Valid Commercial Driver’s License, Class A or B, with Passenger Endorsement, carried while operating an NQRC/Kalispel Tribal vehicle.
Ability to drive both automatic and manual vehicles.
Knowledge of Spokane and vicinity roadways.
No moving violations or accidents on driving record.
Ability to be insured by the company’s insurance carrier.
Ability to meet the minimum standards of the Ground Transportation Operating Agreement with Northern Quest Resort and Casino and Spokane International Airport as a Courtesy Vehicle Operator.
Ability to obtain an FBI Identity History Summary yearly, a Washington State Patrol criminal history report yearly, and provide a Driver Abstract yearly.
Hepatitis A and B vaccination required.
Available and willing to work nights, weekends, and holidays as required.
Ability to identify and resolve problems under pressure.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages and interpret bar graphs.
Ability to follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to maintain effective working relationships with department heads and employees.
Strong organizational, communication, and interpersonal skills.
Ability to meet the stated physical demands, including lifting and moving loads up to 50–70 pounds and performing the listed standing, walking, reaching, climbing, balancing, and occasional bending or kneeling activities.

Nice To Haves

Experience in a four-star/four-diamond hotel.

Responsibilities

Drive buses, vans, cars, or lightweight trucks to transport guests, trainees, or company personnel and to pick up or deliver products.
Drive passengers between loading areas, Northern Quest Resort and Casino, airports, and other assigned destinations according to schedule.
Assist passengers with disabilities when entering and leaving vehicles and assist with luggage.
Secure passengers’ wheelchairs to vehicle restraints.
Use a radio or similar device to communicate with the base station or other vehicles about service disruptions.
Monitor vehicle fuel, lubricants, and accessories.
Maintain records of trips and passenger behavior.
Follow applicable tribal internal controls, company policies and procedures, safety and loss-control procedures, and emergency procedures.
Maintain four-star/four-diamond service standards and provide professional, exceptional service to customers and employees.
Use appropriate interpersonal skills and share information with other departments to support their work.
Follow guest confidentiality standards, maintain good attendance, and protect company assets.
Perform other reasonable job-related duties as assigned by a manager or supervisor.