On-Call Transit Driver

Kalispel Tribe•Airway Heights, WA

About The Position

The On-Call Transit Driver operates buses, vans, cars, or lightweight trucks to transport guests, trainees, and company personnel, and to pick up or deliver products. The driver provides transportation to and from Northern Quest Resort and Casino, the airport, and other assigned destinations, following assigned schedules. The role includes assisting passengers with disabilities and luggage, securing wheelchairs, communicating service disruptions, monitoring vehicle supplies, and keeping trip and passenger-behavior records. The driver is expected to follow Kalispel Tribe of Indians and Northern Quest Resort and Casino policies, safety and loss-control procedures, emergency procedures, confidentiality standards, and four-star/four-diamond service standards. They work collaboratively with other associates and departments, protect company assets, maintain professional conduct and effective working relationships, and provide exceptional service to guests and employees. Other job-related duties may be assigned by management. This position has no supervisory responsibilities. Employment with the Kalispel Tribe of Indians is at will. Applicants are subject to drug testing, and candidates and employees may be subject to a background investigation. The employer applies Indian preference in hiring, promotions, and transfers, in the stated order: Kalispel Tribal Members; spouses of enrolled Kalispel Tribal Members; enrolled members of other Indian Tribes; and all other applicants.

Requirements

High school diploma or GED.
Ability to obtain and maintain a Kalispel Tribal Gaming License.
Valid state driver’s license, carried while operating guest or tribal vehicles.
Valid Commercial Driver’s License, Class A or B, with Passenger Endorsement, carried while operating an NQRC/Kalispel Tribal vehicle.
Ability to drive both automatic and manual vehicles.
Knowledge of Spokane and vicinity roadways.
No moving violations or accidents on driving record.
Must be insurable by the company’s insurance carrier.
Ability to meet the minimum standards of the Ground Transportation Operating Agreement with Northern Quest Resort and Casino and Spokane International Airport as a Courtesy Vehicle Operator.
Ability to obtain an FBI Identity History Summary yearly, a Washington State Patrol criminal history report yearly, and provide a Driver Abstract yearly.
Hepatitis A and B vaccination required.
Available and willing to work nights, weekends, and holidays as required.
Ability to identify and resolve problems under pressure.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Basic arithmetic skills, including working with whole numbers, fractions, and decimals, and computing rates, ratios, and percentages and interpreting bar graphs.
Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to maintain effective working relationships with department heads and employees.
Strong organizational, communication, and interpersonal skills.
Ability to meet the physical demands of the job, including standing, walking, using hands, reaching, climbing or balancing, occasional sitting and stooping/kneeling/crouching/crawling, and lifting or moving up to 70 pounds.

Nice To Haves

Experience in a four-star/four-diamond hotel.

Responsibilities

Drive buses, vans, cars, or lightweight trucks to transport guests, trainees, or company personnel and to pick up or deliver products.
Drive between private or central loading areas, Northern Quest Resort and Casino, and other destinations according to an assigned schedule.
Transport guests and team members to and from the airport and other assigned locations.
Assist passengers with disabilities into and out of vehicles and assist guests with luggage.
Secure passengers’ wheelchairs to vehicle restraints during trips.
Use a radio or similar device to communicate with the base station or other vehicles and report service disruptions.
Monitor vehicle fuel, lubricants, and accessories.
Keep records of trips and passenger behavior.
Follow applicable tribal and casino policies and procedures, hotel safety and loss-control procedures, emergency procedures, guest confidentiality standards, and service standards.
Work with other associates and share information with other departments to support their performance.
Provide professional, exceptional service to customers and employees and use appropriate interpersonal skills.
Maintain a good attendance record and protect company assets.
Perform other duties as assigned by management.