Shuttle Driver I-Transportation

Sycuan•El Cajon, CA

About The Position

The Shuttle Driver I transports guests and Team Members to and from assigned destinations safely and on time. The position provides transportation for casino, resort, and tribal Team Members and guests using assigned shuttle vehicles, designated routes, and applicable traffic laws and safety protocols. Drivers provide friendly, courteous service by greeting passengers, answering questions, helping passengers enter and exit the shuttle, and communicating by radio or in person. The role also includes keeping shuttles clean and operational by sweeping and cleaning vehicles, completing log entries, conducting basic visual inspections, reporting defects, and submitting maintenance requests to the Transportation Service Specialist. Work involves repeated entry into and exit from vehicles, extended periods of seated shuttle operation, and indoor and outdoor conditions that may include heat, cold, wind, rain, vehicle exhaust, peak traffic, and high noise. Drivers maneuver in tight areas and may assist with luggage or equipment.

Requirements

  • California Class C Commercial Driver’s License with 15+ Passenger Endorsement.
  • DMV record in good standing.
  • Ability to interact effectively with Team Members and guests.
  • Ability to communicate effectively in English.
  • Ability to maintain professionalism and composure in fast-paced or high-traffic environments.
  • Ability to follow verbal directions and written instructions.
  • Ability to accept and apply constructive feedback.
  • Ability to sit for extended periods while operating a shuttle.
  • Ability to stand, walk, bend, kneel, and reach when inspecting vehicles or assisting passengers.
  • Ability to lift, push, or pull up to 50 lbs, such as luggage, equipment, or shuttle doors.
  • Sufficient visual acuity to read instruments, gauges, and written materials, and adequate hearing to respond to radio communications, alarms, and spoken instructions.

Nice To Haves

  • Guest service experience.
  • High School Diploma or G.E.D.
  • Multilingual ability.

Responsibilities

  • Transport casino, resort, and tribal Team Members and guests to assigned destinations safely and in a timely manner.
  • Operate assigned shuttle vehicles, follow designated routes, navigate varying weather conditions, and comply with traffic laws and safety protocols.
  • Greet internal and external guests in a friendly and courteous manner, following Sycuan’s Guest Service program.
  • Answer passenger questions, assist passengers entering or exiting the shuttle, and communicate clearly by radio or in person.
  • Keep shuttle vehicles clean by sweeping and cleaning them.
  • Complete vehicle log entries and conduct basic visual inspections.
  • Report vehicle defects and submit maintenance requests to the Transportation Service Specialist.
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