Shuttle Bus Supervisor

ABM US • Orlando, FL

3d

About The Position

ABM Industries is seeking a reliable and experienced Shuttle Bus Supervisor to oversee shuttle operations. The supervisor monitors day-to-day route performance, ensures driver compliance, supports vehicle operations, and maintains staffing efficiency. Depending on contractual needs, the work may be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility, or warehouse. The role supports shuttle team members, including drivers and fueler/cleaners, and helps provide safe, efficient service and a positive passenger experience. The operation runs 24/7, and the supervisor must be available for flexible shifts.

Requirements

• High school diploma or equivalent work experience.
• Valid CDL Class A or B with Passenger Endorsement, required, with no major traffic violations.
• Strong customer service skills.
• Proficiency with Microsoft Office and online systems.
• Proficient in the English language.
• Must be available for flexible shifts in a 24/7 operation.

Nice To Haves

• One or more years of related supervisory or transportation experience.

Responsibilities

• Lead and support shuttle team members, including drivers and fueler/cleaners.
• Oversee daily shuttle operations and route performance.
• Ensure compliance with safety standards and company policies.
• Conduct quality checks and safety observations.
• Deliver exceptional customer service to passengers.
• Assist with onboarding, training, and team development.
• Maintain accurate reports, time sheets, and daily logs.
• Address and report performance and disciplinary issues.
• Collaborate with management, staff, and clients to ensure operational success.
• Rotate buses efficiently to maintain service levels.
• Respond promptly to guest inquiries and provide directions.

Benefits

• Comprehensive benefits package; details are available through ABM Team Member Benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED