Shuttle Bus Supervisor

ABM • Orlando, FL

2d

About The Position

ABM Industries is seeking a reliable and experienced Shuttle Bus Supervisor to oversee shuttle operations. The role monitors day-to-day route performance, ensures driver compliance, supports vehicle operations, and maintains staffing efficiency. Depending on contractual needs, work may be at or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility, or warehouse. The supervisor leads and supports shuttle team members, including drivers and fueler/cleaners, and helps maintain safe, efficient service in a 24/7 operation. Flexible shifts are required.

Requirements

• High school diploma or equivalent work experience.
• Valid CDL Class A or B with Passenger Endorsement, required, with no major traffic violations.
• Strong customer service skills.
• Proficiency with Microsoft Office and online systems.
• Proficiency in English.
• Must be available for flexible shifts in a 24/7 operation.

Nice To Haves

• At least 1 year of related supervisory or transportation experience is preferred.

Responsibilities

• Lead and support shuttle team members, including drivers and fueler/cleaners.
• Oversee daily shuttle operations and route performance.
• Ensure compliance with safety standards and company policies.
• Conduct quality checks and safety observations.
• Deliver exceptional customer service to passengers.
• Assist with onboarding, training, and team development.
• Maintain accurate reports, time sheets, and daily logs.
• Address and report performance and disciplinary issues.
• Collaborate with management, staff, and clients to ensure operational success.
• Rotate buses efficiently to maintain service levels.
• Respond promptly to guest inquiries and provide directions.

Benefits

• ABM offers a comprehensive benefits package; details are available through ABM Team Member Benefits | Staff & Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED