Shuttle Bus Driver- Gilley's

Gilley's•Park City, KS
•Onsite

About The Position

The Shuttle Bus Driver safely and professionally transports casino guests and team members between Gilley’s and designated parking areas, partner hotels, and approved satellite pickup and drop-off locations. The driver operates a passenger shuttle bus or van on scheduled or on-call routes and serves as a frontline representative of the facility, providing courteous assistance and a welcoming guest experience. The role requires compliance with traffic laws, vehicle operating rules, Kansas Racing and Gaming Commission (KRGC) requirements, applicable Kansas statutes, and relevant DOT/FMCSA requirements. The driver conducts and documents pre-trip and post-trip vehicle inspections, keeps the vehicle clean, communicates with dispatch and facility personnel, maintains trip and vehicle records, and reports maintenance needs, incidents, hazards, and suspicious activity. The position also involves assisting guests with mobility needs, following ADA requirements, observing passenger and seating limits, responding to emergencies, and completing required safety training and licensing. Work may include nights, weekends, holidays, and overtime. Physical demands include prolonged seated vehicle operation, frequent standing, walking, and bending, occasional lifting up to 50 pounds, continuous alertness and manual coordination, and regular outdoor exposure to changing weather.

Requirements

  • Minimum age of 21 at time of hire.
  • Valid Kansas driver's license; the required license depends on assigned vehicle capacity. A Kansas CDL with Passenger (P) endorsement is required for a shuttle bus or van carrying 16 or more passengers, including the driver. A Kansas Class C license is the minimum for a van carrying fewer than 16 passengers, including the driver.
  • Maintain a clean motor vehicle record: no DUI/DWI convictions within the past five years and no more than two moving violations within the past three years.
  • Ability to obtain and maintain a KRGC Occupation License, including successful completion of a background investigation and fingerprinting.
  • Excellent interpersonal and communication skills and the ability to interact positively and professionally with the public.
  • Basic written and spoken English proficiency sufficient for documentation, radio communication, and guest interaction.
  • Ability to work independently and as part of a team.
  • Professional appearance in accordance with the Gilley’s Team Member Handbook.
  • Availability to work the required schedule, which may include nights, weekends, holidays, and overtime.
  • Comply with applicable DOT hours-of-service rules and maintain driver logs if required for the vehicle class and route.
  • Submit to applicable pre-employment, random, post-accident, and reasonable-suspicion drug and alcohol testing; no alcohol or drug impairment while on duty.
  • Complete required defensive-driving training and facility-specific safety orientation before operating a vehicle solo.
  • Do not use personal mobile devices while the vehicle is moving; use hands-free company radio or device communication only.
  • Immediately report accidents, incidents, and near misses under company procedures and applicable KRGC obligations.
  • Meet the physical demands of prolonged seated vehicle operation, frequent standing, walking and bending, occasional lifting and carrying up to 50 pounds, sustained alertness, manual coordination, and regular outdoor work in varying weather.

Nice To Haves

  • High school diploma or GED equivalent; equivalent education and relevant experience may be considered.
  • CDL with Passenger (P) endorsement, including for smaller fleet vehicles where applicable.
  • Prior experience in passenger transportation, shuttle operations, hospitality transport, paratransit, or a related customer-service role.
  • Transportation experience in a gaming, hospitality, hotel, or entertainment setting, such as casino shuttle, resort transport, or airport ground transportation.
  • Valid First Aid and/or CPR certification from an accredited provider.
  • Documented experience operating ADA-accessible vehicles, including wheelchair-lift-equipped vans or buses.
  • Bilingual communication skills.
  • First Aid/CPR certification is strongly encouraged.

Responsibilities

  • Safely operate a passenger shuttle bus or van on assigned scheduled or on-call routes, following traffic and vehicle-operation regulations.
  • Transport guests and employees between Gilley’s, designated parking lots, partner hotels, and approved satellite pickup and drop-off points.
  • Conduct and document pre-trip and post-trip inspections in accordance with DOT/FMCSA and company standards, and submit inspection logs to the Manager or Director.
  • Follow Kansas traffic laws, facility driving rules, posted speed limits, passenger-capacity limits, and seating regulations.
  • Assist guests with boarding and exiting, including guests with disabilities or mobility challenges, and provide ADA-compliant service.
  • Keep the vehicle interior and exterior clean and report maintenance needs, damage, or equipment deficiencies to the Manager or Director.
  • Communicate with dispatch, management, and facility operations staff using a two-way radio or company-issued mobile device.
  • Respond courteously to guest questions and requests, providing directions and facility information as appropriate.
  • Accurately record trip logs, mileage, incidents, and fuel usage.
  • Respond calmly to emergencies, follow facility emergency procedures, and coordinate with security and management as appropriate.
  • Immediately report suspicious activity, safety hazards, and guest conduct concerns to security or management.
  • Maintain punctuality and reliability, and notify the Manager or Director in advance of anticipated absence or tardiness.
  • Comply with driver licensing, MVR, drug and alcohol, hours-of-service, defensive-driving, mobile-device, and incident-reporting requirements.
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