Shuttle Bus Driver III/Fairview Hospital

Towne Park•Cleveland, OH

5d•$18 - $20

About The Position

The Shuttle Driver transports guests to and from the hospital and local destinations in a friendly, efficient, and courteous manner while following safe driving practices. The role includes helping guests with luggage, assisting patrons with entering and exiting the vehicle, and maintaining vehicle activity and maintenance logs. The driver must learn approved pickup and destination points and be familiar with property amenities and local attractions. The position requires a Commercial Driver’s License (CDL) with a Passenger endorsement. The driver may operate a vehicle seating 16 or more people, including the driver, and is responsible for inspecting it at the beginning of each shift, monitoring its condition, and reporting malfunctions or damage. The driver must protect guest confidentiality and client information, and follow wheelchair safety requirements, including inspecting wheelchairs before use and cleaning them after use. The schedule is Monday through Friday, 1:00 p.m. to 9:00 p.m. The hourly base pay range is $18–$20. Work is primarily outdoors, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
At least three years of commercial driving experience or nine years of licensed driving experience.
Commercial Driver’s License (CDL) with a Passenger endorsement issued by the state where shuttle services are performed.
Must be at least 21 years old due to vehicle leasing contract requirements.
Must maintain a valid driver’s license and current DOT endorsements, as applicable.
Must pass annual or semiannual motor vehicle record checks.
Must possess a current Medical Examiner’s Certificate and complete a biannual physical examination, as applicable.
Must complete Towne Park’s Wheelchair Safety Training course, as applicable.
Ability to read and write standard English and comprehend simple instructions, correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic with three-digit numbers and with units of American money.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
Ability to communicate by telephone, two-way radio, and in person.
Ability to assist patrons with entering and exiting the vehicle.
Ability to meet the stated physical demands, including extended sitting or standing, and lifting up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly.

Responsibilities

Transport guests to approved destinations in a friendly, efficient, courteous, and safe manner.
Learn and remember pickup and destination points and maintain knowledge of property amenities and local attractions.
Communicate courteously and professionally with guests, location staff, and coworkers in person, by telephone, and by two-way radio.
Greet and acknowledge guests promptly, maintain composure under pressure, and use appropriate salutations and guest names when appropriate.
Inspect the vehicle at the beginning of each shift, monitor its condition, and report malfunctions or damage to the manager.
Maintain vehicle activity and maintenance logs.
Protect guest confidentiality in accordance with HIPAA requirements and safeguard client financial and identifying information.
Assist patrons with entering and exiting the vehicle, and follow wheelchair safety procedures, including checking wheelchairs before use and cleaning them after use.
Assist guests with luggage, including delivery and pickup during arrival and departure.