SHOWROOM SUPPORT ASSOCIATE

Hanes SupplyBuffalo, NY
$23 - $25Onsite

About The Position

Accurately picking and fulfilling customer orders, Maintaining product presentation, and creating an appealing industrial shopping environment that drives customer engagement and sales.

Requirements

  • Must possess basic math skills, computer skills and the ability to understand and carry out oral and written instructions.
  • Must be self-motivated with effective communication and interpersonal skills.
  • Ability to read instruction and able to match product numbers and products
  • Ability to be reliable, punctual, and detail oriented
  • Positive, customer-friendly attitude
  • Must have a high school diploma or equivalency

Nice To Haves

  • A minimum of six-months of warehouse experience or working in an ISO environment is preferred.
  • Prior retail, stocking, order picking, or customer service is preferred

Responsibilities

  • Accurately pull and stage customer orders, will-call pickups, and internal requests
  • Read and interpret pick tickets, order sheets, or digital work orders
  • Locate items in the showroom, warehouse, or stock room
  • Verify pulled items against order documentation to ensure accuracy before release
  • Package, wrap, or palletize orders as needed to ensure safe handling
  • Communicate discrepancies, shortages, or substitution needs to the sales or management team
  • Update inventory or order management systems upon order completion
  • Maintain a clean and organized picking area for efficient workflow
  • Prioritize orders based on urgency, delivery schedules, or customer wait time
  • Stock or replenish products on showroom floor and display fixtures
  • Set up and dismantle promotional displays, signage, and seasonal setups
  • Monitor inventory levels and report low-stock items to management
  • Keep aisles, displays, and storage areas clean, organized, and safe
  • Conduct regular floor walks to identify and correct merchandising gaps
  • Assist with cycle counts and physical inventory
  • Assists with customer support to walk in customers in the showroom
  • Observes all safety procedures, rules and regulations, and instruction in performance of job duties.

Benefits

  • Medical
  • Dental
  • Vision
  • FSA
  • HRA
  • Life Insurance
  • Disability
  • PTO
  • 401k
  • Holidays
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