Luxury Showroom Sales Associate

Sub-Zero Group, Inc. • Chicago, IL

2d • $31 - $37 • Onsite

About The Position

Sub-Zero Group Midwest, a distributor of high-end luxury appliances seeks a Showroom Sales Associate for our Chicago, IL showroom. This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

Requirements

• Pre-employment drug test and background check
• Negative drug test result required for employment
• Refusal to take the test or a positive result may disqualify a candidate from further consideration
• All drug testing will be conducted in accordance with federal and state laws
• Background check will be performed and will be conducted per FCRA standards with consent

Nice To Haves

• Thrives in a client-facing environment
• Passionate about delivering exceptional service and product expertise

Responsibilities

• Executing the appointment setting process for the showroom including the pre-visit interview
• Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
• Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
• Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
• Maintaining a beautiful and comfortable work environment, for both your team and guests
• Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation
• Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
• Supporting promotional showroom activity/events and overall operations
• Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
• Participating in on-going product knowledge and training
• Being an organized, efficient and a conscience team member
• Able to work M-F and rotating Saturdays

Benefits

• Competitive compensation and bonus based on skills- hourly range is $31.06 to $36.50 per hour along with quarterly bonus opportunity based on performance KPI's
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Maternity & paternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed