Showroom Sales Support

Phillip Jeffries•Los Angeles, CA

6d•$27 - $31•Hybrid

About The Position

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story. If you’re inspired by thoughtful design, meaningful relationships, and being part of a team shaping extraordinary interiors, we invite you to apply for the Showroom Sales Support role. In this position, you’ll help drive sales through proactive support and behind-the-scenes coordination. Reporting to the Showroom Manager, this role is primarily remote, with an expectation to come on-site once a month or as needed to provide coverage during team absences.

Requirements

You live in the Los Angeles area and are available to work onsite in the showroom once a month and to coverage team vacation time
You have at least 2 years of customer service or sales support experience
You’re organized, detail-oriented, and comfortable managing multiple priorities
You’re a strong communicator with a helpful, team-focused approach
You’re familiar with Microsoft Office and may have experience using a CRM or ERP system

Nice To Haves

Experience in the design industry or a trade showroom is a plus, but not required

Responsibilities

Convert quotes into confirmed orders through proactive follow-up and seamless coordination with the sales team.
Assist clients with product selection and sampling, offering tailored recommendations that reflect their unique design vision.
Deliver a warm, attentive, and knowledgeable showroom experience that reflects the elegance of the Phillip Jeffries brand.
Build lasting client relationships by anticipating needs, offering thoughtful solutions, and ensuring every interaction feels personal and polished.
Stay ahead of trends and launches by participating in product trainings and showroom briefings.
Navigate and utilize internal systems to support smooth, efficient sales operations.
Communicate with clarity, care, and professionalism to ensure every client touchpoint is exceptional.
Log and track sales activities using Salesforce and PowerBI, ensuring data accuracy and visibility.
Participate in daily sales huddles to support team goals and drive momentum.
Process quotes and orders in NAV and Fresh Works with precision and care.
Support lead generation and revenue development through strategic follow-up and reporting.
Monitor open orders and quote expirations, assisting in closing sales with finesse.
Respond to client inquiries via phone, email, and chat—always within our service level agreements.
Assist with sample order follow-ups and ensure every client touchpoint reflects our brand’s commitment to excellence.

Benefits

Competitive hourly wage ranging from $27.00 to $31.25, based on your experience and technical expertise
Annual bonus opportunity to reward your performance
Cost of Living increases that honor your growth and commitment
Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Comprehensive medical coverage with employee premiums as low as $40 per month
Coverage options for spouse, domestic partner, civil union partner, and family
Health Reimbursement Account (HRA) to offset medical expenses
Prescription, dental, and vision coverage to support whole-person wellness
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Employee Assistance Program that supports your mental, financial, and physical well-being
Pet insurance for your four-legged companions
16 paid personal days each year to relax, recharge, or travel
10 Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
Additional paid time off during our annual company closure between Christmas and New Year’s
Earn extra paid time off by completing your annual wellness physical
Up to three paid days each year to give back through volunteer work
Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success
Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
Access to Working Advantage with discounts on travel, entertainment, and everyday purchases