Showroom Sales Consultant
About The Position
Ferguson, a Fortune 500 company, is a leading supplier of quality products across various industries. We are committed to making our customers' complex projects simple, successful, and sustainable. Ferguson has approximately 36,000 associates across 1,700 locations. We are currently seeking a Showroom Sales Consultant to join our team. Showroom Consultants are trusted partners who help homeowners, builders, and designers bring their visions to life in a fast-paced, people-first culture. Our Showroom Consultants guide customers through product selections and deliver a world-class, design-focused showroom experience. In this role, you’ll own the consultative sales process end-to-end: building strong customer relationships, applying detailed product knowledge, answering questions, quoting and recommending solutions that fit the customer’s needs and project budget, and providing ongoing support after the sale.
Requirements
- Prior sales experience in plumbing fixtures, lighting, and/or cabinetry preferred
- Problem solving, leadership, listening and interpersonal skills
- Organizational and time management skills
- The ability to deal with a vast array of customers with varying levels of product knowledge
- Understand the basics of design and interior decorating
- Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer
Responsibilities
- Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high end fixtures and cabinetry
- Respond to inquiries with accurate pricing, inventory and delivery information
- Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
- Prepare job quotations and submittments
- Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
- Continually improve sales skills and product knowledge to promote a professional image in the field
Benefits
- health insurance
- dental insurance
- vision insurance
- paid time off
- life insurance
- 401(k) with a company match
- mental health coverage
- gender affirming and family building benefits
- paid parental leave
- associate discounts
- community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
