Showroom Host - Wilkinson Supply Co.

Wilkinson Supply Co.•Carrboro, NC

2d•Onsite

About The Position

The Showroom Host is the first point of contact for customers entering the showroom and plays a key role in creating a welcoming, professional, and engaging environment. This entry-level role supports the sales team by greeting walk-in clients, managing the customer check-in process, distributing brochures, and assisting with scheduling appointments. The ideal candidate is personable, well-presented, and enthusiastic about providing excellent customer service.

Requirements

High school diploma or equivalent required.
Excellent interpersonal and communication skills.
Professional appearance and demeanor in a customer-facing environment.
Positive attitude and team-oriented mindset.
Basic computer skills and comfort with appointment scheduling tools.
Ability to remain calm and welcoming in a fast-paced environment.

Nice To Haves

Previous experience in customer service, retail, hospitality, or reception is a plus.

Responsibilities

Greet all customers and guests as they arrive in the showroom with professionalism and warmth.
Manage customer check-ins and notify the appropriate sales representative of arrivals.
Offer brochures, literature, and product information based on customer interests.
Coordinate with the sales team to ensure prompt customer engagement.
Assist with appointment scheduling and maintain the showroom appointment calendar.
Assist with creating picture books for customers.
AP responsibilities, such as opening mail and matching invoices to checks.
Maintain a tidy, welcoming, and stocked front reception area.
Provide general support to the sales team by ensuring customers are engaged while waiting.
Represent the company’s values of hospitality, service, and attention to detail.
Answering all phone calls that come into the branch.
All other duties as assigned.