Design Studio - Showroom Host

Great Gulf Group•Toronto, ON

2d•Onsite

About The Position

Great Gulf is seeking a Showroom Host for its Design Studio in Etobicoke! The Showroom Host will be responsible for providing homeowners with excellent customer service and a memorable experience during their Design Studio browsing appointment. This includes greeting homeowners, leading a tour throughout our Design Studio, and being available to answer any questions they may have about the products/services offered by Great Gulf. Most importantly, offering professional advice regarding colour, style and material selections.

Requirements

Minimum 1 + years in customer service role
Excellent communication and presentation skills
Highly organized
Team oriented and supportive to Team Lead and fellow coworkers
To be eligible to apply for this position you must be legally entitled to work in Canada.

Nice To Haves

Interior Design or Interior Decorating diploma (or currently enrolled in Design Program) is a strong asset
Experience in the hospitality and/or restaurant industry is a strong asset
Ability to read & understand floor plans is an asset

Responsibilities

Provide detailed showroom tour to first-time visitors
Provide and review model specific pricing and catalogues with purchasers
Explain the different levels of options available to purchasers based on their respective communities
Assist purchasers with the interior selections, offer advice and guidance
Assist purchasers with their inquiries, direct them to Full-Time Design Studio staff if required
Clean & sanitize samples after purchaser use, return samples to designating areas
Maintain overall cleanliness of the showroom
Greet homeowners upon their arrival to the Design Studio
Answer incoming calls, record and distribute messages for Design Studio Staff if required
Access Dynamic Builder Software to provide the appropriate price list to purchasers and floor plans if needed
May be asked to assist with calling homeowners that have upcoming appointments to book scheduled browsing time
Accept debit or credit card payments and use internal software to record transactions