Countertop Showroom Host/Hostess

Paxton Products, Inc • Delta Charter Township, MI

1d • Onsite

About The Position

Paxton Countertops is seeking a showroom host/hostess to make a lasting first impression for all customers. This role is the first point of contact for guests and requires a positive and professional demeanor. The ideal candidate will be a team player with excellent customer service skills, attention to detail, and the ability to work independently in a fast-paced environment.

Requirements

• High school diploma or equivalent
• Basic computer skills required
• Good organizational skills
• Courteous, helpful attitude towards customer service
• Successful history of working in a fast-paced environment
• Record of outstanding attendance and punctuality
• Proven record of quality work and attention to detail
• Must be a team player with the ability to focus on client fulfillment
• Self-directed work, capable of staying on tasks with minimal supervision
• Ability to adjust on the go
• Self-motivated, intuitive
• Must be available to work most Saturdays
• Drug screen and background check are required

Responsibilities

• Answer multi-line phone systems in a pleasant and professional manner.
• Greet all guests of Paxton Countertops and assist them to the showroom for sales, slab viewings, contract sign-offs, deposits, or pick-ups.
• Fill out customer information sheets and notify sales staff of guests.
• Process new leads within the company's software system.
• Handle all front-end scanning and filing within the showroom.
• Assist the sales team with thank you cards, promotional mailers, and cheeseboard giveaways.
• Attend sales meetings and take notes.
• Schedule and handle all slab viewings with customers.
• Maintain overall organization and upkeep of the showroom, including samples, literature, and supply inventory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED