Showroom Coordinator
About The Position
At Divine Flooring, we don’t just sell flooring; we bring dreams to life! Our vibrant and dynamic environment encourages collaboration, creativity, and personal growth. As one of Canada’s largest flooring suppliers, we empower our teams with the resources, knowledge, and support to achieve remarkable success. We are currently seeking a highly organized, detail-oriented Showroom Coordinator to join our Calgary Sales team on a full-time, permanent basis. This role combines administrative coordination, customer service, and showroom management to ensure a professional and seamless client experience. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced envrionment while maintaining the appearance, organization and efficiency of the showroom. The primary focus of this role will be to serve customers in the retail and builder division of the Company. The Showroom & Sales Coordinator is responsible for the general maintenance and appearance of the showroom including management of samples, integration of new product lines, ordering supplies and general office organization. They will also ensure that clients have an exceptional experience at the showroom.
Requirements
- Microsoft Office – all main applications Word, Excel, Power Point and Outlook
- Must maintain a high level of product knowledge.
- Familiar with basic computer systems, file structures and operations.
- Superior customer service
- Exceptional interpersonal and communication skills
- Highly self-motivated
- Exceptional organization skills
- Self-motivated, with high energy and an engaging level of enthusiasm
- Strong teamwork skills
- Demonstrated professionalism and integrity while consistently acting in an ethical and fair manner.
- Desire to grow and move up in a company over time.
Nice To Haves
- Post-secondary education is preferred but not required
- Design selection experience is considered an asset.
- Industry and sales experience considered an asset.
- Experience with Measure Square is considered an asset.
- Completion of AutoCad program is considered an asset.
Responsibilities
- Provide coverage for the showroom and assist with daily showroom maintenance.
- Ensure the showroom is clean, minimalistic and represents the Divine brand.
- Maintenance of the overall showroom including samples, signage, vignettes, and ordering supplies
- Knowledge of the Divine product line and pricing with the ability to demonstrate technical understanding of the products.
- Manage assigned customers from start of job to completion of the job.
- Data input into Divine Tracker with all relevant information on estimates and sales; assist outside sales in specific noted duties/items, including Measure Square takeoffs and accessing/understanding client portals.
- Assist clients in the showroom by providing product knowledge and pricing.
- Collect necessary deposits and final payments from clients as per company policy.
- Resolve customer complains by investigating problems and developing solutions to ensure a positive customer-experience.
- Maintain a professional appearance, demeanor, and attitude always.
- Assist and work with the General Manager, Corporate Showroom Manager.
- Occasional participation in after-hour extracurricular activities and client events.
- Market the showroom through unique events, signage and other creative opportunities.
Benefits
- A competitive salary and performance-based incentives that reflect your expertise and contributions
- Exclusive opportunities for career growth and advancement within our thriving company.
- A comprehensive benefits package, including health, dental, and vision.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
