Showroom Coordinator
About The Position
Bath and Bronze is hiring a Showroom Coordinator to run the front of our showroom and control customer flow. This is not a receptionist role. You will manage walk-ins, calls, and incoming work so our sales and quoting team can stay focused and productive. This position is critical to how our showroom operates. You will directly impact how efficiently we serve customers and how much business we can handle. If you’re highly organized, move with urgency, and enjoy running a structured environment, this is a strong fit. This role is the engine that keeps the showroom running smoothly. When you do your job well: Customers are greeted and handled immediately, Jobs are entered correctly the first time, Quotes move quickly with minimal back-and-forth, The sales team stays focused on selling, not interruptions, The entire showroom operates in a controlled, organized way.
Requirements
- Highly organized, detail-oriented, and process-driven.
- Able to manage multiple customers and tasks simultaneously in a fast-paced environment.
- Clear, direct communicator who can guide conversations and keep interactions on track.
- Comfortable working quickly across multiple software systems.
- Strong written and verbal communication skills.
- Problem-solving ability and comfort making decisions within defined processes.
- Experience using CRM systems or similar customer-management tools.
Nice To Haves
- Medical or dental front desk
- Service dispatcher or service coordinator
- High-volume administrative or scheduling roles
- Retail lead or supervisor with strong operational discipline
- Worked in any environment where you had to juggle customers, phones, scheduling, and accuracy
Responsibilities
- Handle all walk-ins and incoming calls
- Qualify customers and gather the right project details
- Set up jobs cleanly and accurately in our system
- Schedule appointments and route customers to the correct team member
- Build quote drafts using templates and standard selections
- Add required accessories and ensure jobs are complete before handoff
- Track open quotes and follow up for updates
- Keep the showroom organized, clean, and running efficiently
Benefits
- Competitive hourly or salary based on experiences
- Performance-based incentives tied to speed and accuracy
- Comprehensive employer-sponsored medical, dental, and vision coverage, plus generous PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
