Retail Shortage Control - Part Time

Burlington • Dallas, TX

10d

About The Position

The Shortage Control Associate (SCA) contributes to a secure shopping environment and a positive customer experience. The role focuses on reducing theft and shoplifting by maintaining a visible, vigilant presence at the store entrance and other high-risk areas, greeting customers, monitoring the store environment, and following safety and security standards. The associate also supports store leadership by reporting theft incidents or suspicious activity to the Manager on Duty, communicating theft-prevention information, and helping train associates on shortage-reduction programs and processes.

The associate must maintain a professional appearance and wear designated dress standards, a radio, and an earpiece. The role requires extended periods of standing and walking, visual monitoring, confidentiality, sound judgment, and the ability to work in a fast-paced, high-pressure environment. A flexible schedule, including nights, weekends, and holidays as required, is necessary.

The position is part-time, with a base pay of $12.50 per hour. Benefits and paid time off may be available to eligible part-time associates based on hours worked and applicable requirements.

Requirements

• At least one year of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Excellent communication with customers and coworkers.
• Excellent leadership skills that support productive business relationships.
• Ability to work a flexible schedule, including nights, weekends, and holidays as required.

Nice To Haves

• At least one year of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.

Responsibilities

• Maintain a professional appearance and wear designated dress standards, a radio, and an earpiece.
• Remain positioned at the front of the store and vigilant and aware of the surroundings.
• Greet every entering and exiting customer with a warm smile and a loud, friendly greeting.
• Help create a secure environment and reduce opportunities for theft.
• Maintain entrance monitoring throughout the shift, focusing on theft, shoplifting, and other dishonest activity.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Learn and support shortage-reduction programs and communicate theft-prevention information during store rallies in collaboration with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates in accordance with safety and security standards.
• Support training associates on shortage-reduction programs and processes.
• Model safety as a priority and promptly address unsafe practices.
• Review, analyze, and comprehend business trends.

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Eligible part-time associates may receive medical coverage and a 401(k) plan, based on hours worked.
• Eligible part-time associates may receive up to four hours of paid time off annually after one year of service.
• Eligible part-time associates may receive up to eight paid holidays.
• Paid sick time in accordance with applicable law.
• Training and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed