Shopkeeper Apprentice

Jenis Splendid Ice Creams. • Nashville, TN

6d

About The Position

Jeni’s Splendid Ice Creams is seeking a full-time Shopkeeper Apprentice for its Nashville team. Shopkeeper Apprentices share the Shopkeeper’s responsibilities, including accounting, scheduling, inventory and ordering, and all human resources functions such as hiring, training, development, and performance management of team members. The role includes variable shifts, which may include opening, closing, and weekend shifts.

Apprentices report directly to a Shopkeeper and may serve as second-in-command at a full shop or first-in-command at a lower-volume or lower-complexity location. They receive ongoing training and development from their Shopkeeper to prepare them to support shops in their market and progress toward a future Shopkeeper position.

Jeni’s describes its scoop shops as central to its mission of making better ice creams and bringing people together. The company is an equal opportunity employer and values a diverse team.

Requirements

• Passion for customer service and the ability to inspire passion in the team.
• Strong work ethic, a good heart, and a team-first mentality.
• Exceptional organizational and time-management skills, including the ability to prioritize and meet competing deadlines.
• Creative, resourceful, and proactive problem-solving skills.
• Energetic, positive, and skillful communication.
• Eagerness to adapt and grow as a leader.
• Commitment to the well-being of the shop team, the community, and the environment.

Responsibilities

• Share the Shopkeeper’s responsibilities for accounting and scheduling.
• Manage inventory and ordering.
• Handle human resources functions, including hiring, training, development, and performance management of team members.
• Work variable shifts, including opening, closing, and/or weekend shifts.
• Support shop operations as second-in-command at a full shop or first-in-command at a lower-volume or lower-complexity location.
• Participate in ongoing training and development to prepare to support shops in the market and succeed in a future Shopkeeper position.

Benefits

• Competitive salary.
• Monthly bonus potential based on shop performance.
• Health, dental, and vision insurance.
• Paid time off, including sick, vacation, and holiday pay.
• 4% match on 401(k) contributions after three months of employment.
• One-month paid sabbatical after three years of continuous service.
• Annual paid day to volunteer for a nonprofit organization of the employee’s choice.
• 50% discount at Jeni’s Scoop Shops and online.
• Career development toward Shopkeeper and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed