Shop Supervisor - Vehicle Inspection

Carvana • Bradenton, FL

2d

About The Position

The Shop Supervisor is a front-line supervisor responsible for managing and developing hourly associates in a vehicle Inspection Center and helping the team achieve production targets. The role oversees vehicle movement, inventory inspection and repair decisions, quality, team performance, and safe shop operations. It partners with the Inspection Center General Manager to determine whether vehicles should be repaired or rejected based on repair costs and overall vehicle quality. This role is not eligible for visa sponsorship.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• At least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid unrestricted driver’s license and a clean driving record for the last three years.
• Ability to lift up to 60 pounds independently, with most lifting between knee and shoulder height and some lifting from other levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
• Ability to work in conditions that may be cold, hot, noisy, or wet, and may include fumes or odors from vehicle maintenance.
• Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments or equipment.
• Ability to maintain high volume and quality in a fast-paced environment.
• Ability to delegate tasks effectively.
• Ability to communicate and interact professionally and courteously with others, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
• Meet or exceed daily, weekly, and monthly inventory production goals.
• Oversee the assigned team’s daily activities, identify strengths and areas for improvement, and determine appropriate actions.
• Engage, coach, develop, and manage the performance of team members; provide feedback and demonstrate desired skills.
• Create a positive team environment that encourages communication, cohesion, and adherence to Carvana’s values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflicts among team members.
• Monitor adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects in incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject vehicles based on estimated repair costs and vehicle quality.
• Train associates to apply Quality Control standards and complete repairs effectively and efficiently the first time, minimizing re-checks, rework, and production delays.
• Work conscientiously to reduce the risk of injury from spills and other preventable hazardous conditions.
• Manage multiple associates, including their development and performance management.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan payment perks.
• Vehicle discounts.
• Pet benefits.
• Wellness program.
• Opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED