Production Supervisor - Vehicle Inspection

Carvana • Concord, NC

1d • Onsite

About The Position

The Production Supervisor is a front-line supervisor responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center and helping the team consistently meet production targets. The role oversees the safe movement of vehicles through inspection and reconditioning, quality review, and repair or rejection decisions. The supervisor works with the Inspection Center General Manager and trains and supports production associates to meet quality standards while minimizing rechecks, rework, and production delays. This role is not eligible for visa sponsorship.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid, unrestricted driver’s license and a clean driving record for the last three years.
• Ability to lift up to 60 pounds independently, primarily from knee to shoulder height, with additional lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
• Ability to work in conditions that may be cold, hot, noisy, wet, or contain fumes or odors from vehicle maintenance.
• Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high-volume, high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively to team members.
• Ability to communicate and interact professionally and courteously with others, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee day-to-day activities of the assigned team, identify strengths and weaknesses, and determine opportunities and steps for improvement.
• Coach, develop, and manage the performance of team members, providing feedback and demonstrating desired skills.
• Create an environment that supports positive communication, team cohesion, and adherence to Carvana’s Values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
• Train production associates to apply Quality Control standards and complete repairs effectively and efficiently the first time.
• Complete repairs effectively and efficiently the first time to minimize rework and production delays.
• Work conscientiously to reduce the possibility of injury from spills or other preventable hazardous conditions.
• Manage multiple associates, including their development and performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and pet benefits.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED