Production Supervisor - Vehicle Inspection

Carvana•Concord, NC

2d•Onsite

About The Position

The Production Supervisor is a front-line supervisor who directly manages and develops a team of hourly associates in a Carvana Inspection Center. The role is responsible for meeting production targets while ensuring vehicles are inspected, repaired, or rejected in accordance with quality standards. It partners with the Inspection Center General Manager and leads safe, efficient movement and reconditioning of vehicles. This role is not eligible for visa sponsorship.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid, unrestricted driver’s license and a clean driving record for the last three years.
Able to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with additional lifting required from various levels.
Able to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
Able to work in conditions that may be cold, hot, noisy, or wet and may include fumes or odors from vehicle maintenance.
Able to use safety equipment, including items such as a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments or equipment.
Able to maintain high-volume, high-quality work in a fast-paced environment.
Able to delegate tasks effectively.
Able to communicate and interact professionally and courteously with others, both verbally and in writing.
Able to multitask and prioritize effectively.
Able to resolve complex issues with guidance from others.
Able to work overtime, weekends, and variable schedules as needed.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee the day-to-day activities of the assigned team, identify strengths and development opportunities, and take steps to improve performance.
Coach, develop, and manage the performance of team members; provide feedback and demonstrate desired skills.
Build a positive team environment that encourages communication, cohesion, and adherence to Carvana’s values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflict among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects in incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject vehicles based on estimated repair costs and overall vehicle quality.
Train production associates to apply Quality Control standards and complete repairs efficiently and correctly the first time.
Complete repairs effectively and efficiently to minimize rework, re-checks, and production delays.
Work to reduce the risk of injuries caused by spills or other preventable hazardous conditions.
Manage multiple associates, including their development and performance.