Shop Supervisor

Saia • Memphis, TN

12d

About The Position

The Shop Supervisor supports day-to-day maintenance operations by overseeing technicians across one or more shifts. The role supervises repair activities, coordinates shop workflows, and ensures compliance with safety and maintenance standards. It also works with parts and terminal personnel to support equipment readiness, accurate repair-order processes, technician development, and cost awareness.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers and the public, understanding instructions and regulations, responding to inquiries, and reviewing and completing required documents and records.

Nice To Haves

• At least 5 years of equipment maintenance experience, preferably in freight or logistics.
• At least 2 years of experience in a supervisory or lead technician role.
• Familiarity with diagnostic software and repair of brake systems, transmissions, and rear ends.
• Proficiency with Microsoft Office and relevant maintenance systems.

Responsibilities

• Supervise shop technicians by providing coaching, oversight, and daily work direction.
• Assist with training and support team members’ performance development and discipline.
• Monitor shop operations to ensure timely, quality completion of preventive maintenance and repairs.
• Coordinate with the parts team to manage inventory and ensure needed materials are available.
• Provide hands-on instruction in diagnostic software, tools, and repair techniques to develop technicians.
• Support expense monitoring by reviewing trends and identifying cost-saving opportunities.
• Collaborate with terminal personnel to prioritize equipment availability and readiness.
• Ensure proper documentation and workflow approval for repair orders, including vendor and warranty work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED