Shop Service Technician II - Heavy Equipment

Ring Power•Palm Bay, FL

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned heavy equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works safely and in accordance with applicable safety, environmental, contamination-control policies, procedures, and regulations, and wears required personal protective equipment. The role requires maintaining tools needed to diagnose and repair components to manufacturer specifications, completing required technician training, and keeping current with relevant technical changes in the industry. The technician works neatly, seeks improvements to work methods and safety, inspects components to maximize parts reuse and control repair costs, documents work and repair time in appropriate software, and monitors job expenses against estimates. The position contributes to team goals by completing work on time while meeting safety and quality expectations, and may train or mentor others. The role typically operates during regular business hours, with occasional night, holiday, or weekend work.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to adapt to changing business needs, work priorities, and responsibilities.
Ability to perform the physical demands described, including frequent standing, walking, climbing, kneeling, crouching, crawling, reaching, sitting, and handling objects; occasional lifting, pushing, or pulling loads over 50 pounds.
Availability to work regular business hours with occasional requirements to work nights, holidays, and weekends.

Nice To Haves

Proficiency using a computer, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear appropriate personal protective equipment.
Attend and successfully complete required technician training classes and maintain awareness of applicable technical changes in the industry.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs on customer- or company-owned equipment.
Maintain a neat and orderly work area and look for ways to improve work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair times using appropriate software.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.