Shop Service Technician II - Heavy Equipment

Ring Power Corporation•Palm Bay, FL

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned heavy equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works safely in accordance with applicable safety, environmental, and contamination-control policies and regulations, wears required personal protective equipment, and maintains the tools needed to diagnose and repair components to manufacturer specifications. The role includes attending and completing required technician training, staying current with technical changes, inspecting components to maximize reuse and control repair costs, and documenting repairs and repair time in appropriate software. The technician monitors expenses against repair estimates and informs the supervisor of potential overruns before job completion. The position also contributes to an orderly and safe work area, supports team goals, and may train or mentor others in the department. Work is typically performed during regular business hours, with occasional requirements to work nights, holidays, and weekends. The work environment includes shop and occasional outdoor conditions, exposure to temperature extremes, noise, vibration, mechanical and other hazards, fumes, dust, and oils. Physical demands include climbing, kneeling, crouching, crawling, reaching, standing, sitting, walking, repetitive hand movements, and pushing, pulling, and lifting loads of varying weights.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Ability to solve complex problems with little guidance; independent research and analysis may be required.
Ability to adapt to frequent changes in work priorities, complexity, and/or quantity.
Ability to perform the physical activities and work in the environmental conditions described in the posting.

Nice To Haves

Proficiency using a computer, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Conduct assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear proper personal protective equipment.
Attend and successfully complete required technician training classes and maintain awareness of applicable technical changes in the industry.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs.
Keep work neat and orderly and seek improvements to work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Use appropriate software to document repairs performed and account for repair times.
Monitor job expenses against repair estimates and make the supervisor aware of cost overruns before the job is completed.
Maintain supportive conduct toward the team and complete tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.