Shop Service Technician II - Utilities

Ring Power•Oklahoma City, OK

About The Position

The Shop Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician follows safety, environmental, and contamination-control requirements, wears appropriate personal protective equipment, and maintains the tools needed to diagnose and repair equipment to manufacturer specifications. The role includes inspecting components to maximize parts reuse and control costs, documenting repairs and repair time in appropriate software, and monitoring job expenses against estimates. The technician is expected to keep work areas orderly, identify improvements to work methods and safety, complete required training, stay aware of relevant technical changes, and contribute to team efforts. The position may also involve training or mentoring others. Work is generally performed during regular business hours, with occasional requirements to work nights, holidays, or weekends.

Requirements

High school diploma or GED.
3–4 years of experience.
Completion of all required training curriculum to be designated a Tech II.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Perform assigned work safely and comply with applicable safety, environmental, and contamination-control policies, procedures, and regulations.
Wear proper personal protective equipment.
Attend and successfully complete required technician training classes, and maintain awareness of applicable technical changes in the industry.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated repairs, maintenance, and troubleshooting on customer- or company-owned equipment, including mechanical, electrical, and hydraulic systems.
Keep work orderly and identify ways to improve work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair time using appropriate software.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.