Field Service Technician II - Utilities

Ring Power Corporation•Aubrey, TX

About The Position

The Field Service Technician II diagnoses and performs designated repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician follows manufacturer specifications, inspects components to maximize parts reuse and control costs, and documents repairs and repair time using appropriate software. The role monitors job expenses against repair estimates and alerts the supervisor to potential cost overruns before work is complete. The position requires safe work practices and adherence to applicable safety, environmental, and contamination-control policies and regulations, including proper use of personal protective equipment. The technician maintains the tools needed to perform the job, attends and completes required training, and works to improve work methods, the work area, and safety standards. The role also contributes to team performance, may train or mentor others, and performs other duties as assigned. Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The job involves regular exposure to workplace stresses, changing workloads and priorities, and outdoor conditions, including heat, noise, vibration, hazards, and atmospheric conditions. The role has no supervisory responsibility.

Requirements

High school diploma or GED.
3–4 years of experience.
Valid driver's license.
Successfully complete all required training curriculum to be designated Service Field Tech II.
Comprehend written material and communicate effectively orally and in writing with employees and customers.
Demonstrate the job-specific knowledge and skills required to resolve work-related challenges.
Maintain necessary tools to perform the job.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.

Responsibilities

Perform assigned work safely and comply with applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear appropriate personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the tools necessary to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs on customer- or company-owned equipment.
Work neatly and orderly, and look for ways to improve work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Use appropriate software to document repairs performed and account for repair time.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.