Shop Mechanic - Railcar Movers

EagleMark4•Northwood, OH

20d•Onsite

About The Position

Troubleshoot, repair, and maintain railcar movers, industrial vehicles, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work at our Northwood, Ohio shop. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools.

Requirements

2+ years of experience in a service technician or mechanic role.
Previous experience with hydraulics and computer diagnostics.
Ability to interpret and apply schematic diagrams.
Valid Driver’s License and/or reliable transportation.
Ability to work independently and to effectively prioritize demands and execute tasks.
Strong attention to detail, project management, and organizational skills.
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
Adhere to company’s core values.
We are a drug free workplace. All positions require pre-employment screening.

Nice To Haves

Vocational or technical certification preferred.

Responsibilities

Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
Inspect used parts to determine changes in factory specifications.
Review repair work and scheduled maintenance results with customers, communicating any potential issues.
Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
Provide daily status updates to management and review any customer issues or concerns with the service department leaders.

Benefits

Paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.
$2,000 sign-on bonus and referral bonus opportunities
Competitive hourly rate
Medical, dental, vision, and 401(k) with employer match and profit-sharing.
Opportunity to earn monthly premium discounts.
3 weeks PTO annually prorated in the first year, and 10 paid company holidays.
Tool loan program
No flat rate
Annual Boot, Safety Glasses, and Gym Reimbursement Programs
Company provided: Modern service van for field technicians: Including fuel card and maintenance, Laundered uniforms, Technology: iPad and iPhone, Specialized tools, PPE