Shop Mechanic 4 - Nashville

RIVER CITY EQUIPMENT RENTAL & SALES INC•Smyrna, TN

9d•Onsite

About The Position

Empower Rental Group is hiring a Shop Mechanic - Heavy Equipment in Nashville, TN! This is a self-motivated Shop Mechanic role for our Nashville branch in Smyrna, TN, where you will be the face of the company and make critical shop decisions. You will be a vital link to our customers, ensuring their equipment runs flawlessly and working with other Mechanics in the shop to maximize equipment uptime and deliver exceptional service. If you’re ready to own your work and join a company that’s shaking up the industry, we want to talk to you!

Requirements

Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment.
Experience with major brands is a plus.
A Valid Driver’s License and the Ability to Drive Company Vehicles per Insurance Requirements may be required on a case-by-case basis, depending on branch needs.
Excellent Customer Service Skills – for both internal and external customers.
Self-starter who can work effectively with minimal supervision and manage your time and priorities in a dynamic field environment.
Knowledge of diesel engines, diagnostics, powertrain, hydraulic, and electrical systems.
Must be proficient with modern diagnostic tools and comfortable using mobile technology for work orders and documentation.
Completes rental equipment preparation by the delivery date.
Maintains a ready line.
Achieves quality standards.
A must-have own set of comprehensive mechanical tools is required.

Responsibilities

Work in the shop and perform complex diagnostics, and emergency repairs on our diverse fleet of heavy equipment.
Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
Completes complex repairs to the fleet.
Completes repairs on company vehicles.
Execute scheduled preventative maintenance (PMs) and routine inspections at the branch to prevent issues before they start.
Completes preventative maintenance such as changing filters, checking fluids, and filling tires.
Complete inspections.
Utilize a company-provided laptop or tablet to accurately manage work orders, look up parts, and document all repairs and services in a timely manner.
Professionally communicate with customers, providing updates, explaining repairs, and training them on the proper use of equipment to ensure their success.
Assists customers with loading and unloading fleet orders.
Assists customers with questions/customer service as applicable.
Assist the team with more complex repairs and help mentor other technicians.
May perform repairs on the small fleet.
Complete standard repairs to the fleet.
Assists other mechanics with tasks such as lifting or moving heavy objects.
Completes any type of work with supervision.
Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
Maintains a safe work environment and is committed to adhering to all company and customer-site safety policies.
Demonstrates behaviors aligned with the Company’s Core Values at all times.
Performs other related duties as assigned.