Glass Shop Manager - Store#29

Driven Brands Inc.•Colorado Springs, CO

4d•$57,800 - $99,100

About The Position

Auto Glass Now, a division of Driven Brands, is hiring a Shop Manager to lead a team of Auto Glass Technicians and support customer service representatives at a shop location. The role may involve work at airport or retail locations or as part of mobile operations. Experience is valued but not required; paid training is provided at $25 per hour. Training is expected to take less than 60 days, after which candidates may be eligible for Shop Manager promotion opportunities. Managers earn a stated range of $50,000–$65,000 or more per year, with the posting also listing an annual compensation range of $57,800–$99,100. Supplemental pay may include commissions or bonuses. The manager oversees shop operations, team performance, customer service, inventory, payroll, and financial results while supporting team members with duties such as answering customer questions and repairing glass. The role requires a valid driver’s license, passing a drug test, basic computer skills, and the ability to perform physical tasks and work in hot or cold conditions when necessary. Early hours may be required, and the position may occasionally involve working up to 55 hours per week.

Requirements

Must be able to lift up to 50 pounds.
Must be able to maneuver around vehicles and position oneself safely during installations.
Must be able to walk, stand, bend, stoop, and twist for extended periods, and perform activities involving holding, grasping, pulling, and turning.
Must be willing to work in hot or cold weather conditions if necessary.
Must have a valid driver’s license.
Must pass a drug test for safety.
Must be willing to work early hours and up to 55 hours per week on occasion.
Must have basic computer operating skills.

Nice To Haves

Previous management or other relevant work experience is valued but not required.

Responsibilities

Recruit, interview, onboard, and train new Glass Technicians and Customer Service Representatives.
Create employee schedules and submit payroll.
Control inventory, including conducting End of Period and End of Year inventories.
Balance registers, close out invoices, and make bank deposits.
Place product orders and physically restock inventory as necessary.
Understand shop financials, drive results, and use the budget wisely.
Conduct quarterly employee evaluations.
Support team members with duties such as responding to customer questions and repairing glass.
Provide excellent customer service.
Ensure the team executes Auto Glass Now standards for windshield repair and automotive glass replacement.