Glass Shop Manager - Store#29

Driven Brands•Colorado Springs, CO

About The Position

Auto Glass Now, a division of Driven Brands, is hiring a Shop Manager to lead a team of Auto Glass Technicians and Customer Service Representatives. The role may support an airport, retail location, or mobile operations team. Experience is valued but not required; paid training is provided at $25 per hour. Training lasts less than 60 days, after which candidates may be eligible for Shop Manager promotion opportunities. The posting describes potential post-training earnings of $50,000–$65,000 or more per year, with bonuses, and lists a compensation range of $57,800–$99,100 annually. Actual base pay may vary by location, job-related knowledge, skills, and experience; supplemental pay may include commissions or bonuses. The Shop Manager is responsible for shop operations, staff hiring and development, scheduling and payroll, inventory, financial performance, and customer service. The position requires physical activity, including lifting up to 50 pounds and moving around vehicles, and may involve working in hot or cold weather. The role may require early hours and, on occasion, working up to 55 hours per week.

Requirements

Be able to lift up to 50 pounds.
Be able to maneuver around vehicles and position yourself safely during installations.
Be able to walk, stand, bend, stoop, twist, and perform activities involving holding, grasping, pulling, and turning for extended periods.
Be willing to work in hot or cold weather conditions if necessary.
Have a valid driver’s license.
Pass a drug test for safety.
Be willing to work early hours and up to 55 hours per week on occasion.
Have basic computer operating skills.

Nice To Haves

Experience as a manager or in glass, automotive, retail, restaurant, construction, mechanical, landscaping, or other trade work is valued but not required.

Responsibilities

Recruit, interview, onboard, and train Glass Technicians and Customer Service Representatives.
Create employee schedules and submit payroll.
Control inventory, including conducting End of Period and End of Year inventory.
Balance registers, close out invoices, and make bank deposits.
Place product orders and physically restock inventory as necessary.
Understand the shop’s financials, drive results, and use the budget wisely.
Conduct quarterly employee evaluations.
Support team members with duties such as responding to customer questions and repairing glass.
Provide excellent customer service.