Shop Foreman / Production Manager

Cronin Chevrolet•West Harrison, IN

About The Position

Cronin Chevrolet is seeking an experienced Shop Foreman / Production Manager to lead and support its service team in a high-volume service department. The role is suited to a Master-level Technician, experienced Lead Technician, or current Shop Foreman ready to advance their career. The position combines technical expertise and team leadership to support shop productivity, repair quality, and technician development. The role works closely with technicians and Service Advisors to keep workflow efficient and ensure repairs are completed accurately and to manufacturer standards.

Requirements

  • Proven experience as a Master Technician, Lead Technician, or Shop Foreman.
  • Previous dealership or professional automotive service experience is strongly preferred.
  • Strong diagnostic and electrical troubleshooting skills.
  • Ability to diagnose and repair complex vehicle concerns.
  • Leadership experience and ability to coach and develop a team.
  • Strong understanding of shop workflow, productivity, and repair quality.
  • Ability to manage multiple priorities in a fast-paced, high-volume environment.
  • Professional attitude and results-driven mindset.
  • Strong communication and organizational skills.
  • Valid driver's license and ability to meet dealership employment requirements.
  • High school diploma or equivalent.
  • At least 3 years of automotive service experience.

Nice To Haves

  • OEM certifications and/or ASE certifications.
  • Previous dealership or professional automotive service experience.

Responsibilities

  • Oversee daily shop workflow and assist with dispatching to maximize productivity and efficiency.
  • Support technicians with advanced diagnostics and complex repair guidance.
  • Assist with troubleshooting difficult mechanical, electrical, and drivability concerns.
  • Ensure repairs are completed accurately, efficiently, and according to manufacturer standards.
  • Perform quality control checks on completed work.
  • Work with Service Advisors to ensure clear communication and timely completion of repairs.
  • Mentor, coach, and develop technicians to improve their skills and overall shop performance.
  • Identify training opportunities and areas for technician development.
  • Maintain a safe, organized, and productive work environment.
  • Lead by example and promote a culture of quality, accountability, and teamwork.

Benefits

  • Competitive compensation
  • 401(k) with company matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Referral program
  • Employee discounts on vehicles, service, and parts
  • Community outreach events
  • Ongoing training and development
  • Career growth and advancement opportunities
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