Shop Foreman / Production Manager

Cronin Chevrolet•West Harrison, IN

About The Position

Cronin Chevrolet is seeking an experienced Shop Foreman / Production Manager to lead and support its service team in a high-volume service department. The role is suited to a Master-level Technician, experienced Lead Technician, or current Shop Foreman ready to take the next step. The position combines advanced technical support and shop workflow oversight with technician coaching and development, contributing directly to shop productivity, repair quality, and technician performance.

Requirements

  • Proven experience as a Master Technician, Lead Technician, or Shop Foreman.
  • Strong diagnostic and electrical troubleshooting skills.
  • Demonstrated ability to diagnose and repair complex vehicle concerns.
  • Leadership experience and ability to coach and develop a team.
  • Strong understanding of shop workflow, productivity, and repair quality.
  • Ability to manage multiple priorities in a fast-paced, high-volume environment.
  • Professional attitude and results-driven mindset.
  • Strong communication and organizational skills.
  • Valid driver's license and ability to meet dealership employment requirements.
  • High school diploma or equivalent.
  • At least 3 years of automotive service experience.

Nice To Haves

  • Previous dealership or professional automotive service experience is strongly preferred.
  • OEM and/or ASE certifications are a plus.

Responsibilities

  • Oversee daily shop workflow and assist with dispatching to maximize productivity and efficiency.
  • Support technicians with advanced diagnostics and guidance on complex repairs.
  • Assist with troubleshooting difficult mechanical, electrical, and drivability concerns.
  • Ensure repairs are completed accurately, efficiently, and according to manufacturer standards.
  • Perform quality control checks on completed work.
  • Work with Service Advisors to support clear communication and timely repair completion.
  • Mentor, coach, and develop technicians to improve their skills and overall shop performance.
  • Identify training opportunities and areas for technician development.
  • Maintain a safe, organized, and productive work environment.
  • Lead by example and foster a culture of quality, accountability, and teamwork.

Benefits

  • Competitive compensation
  • 401(k) with company matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Referral program
  • Employee discounts on vehicles, service, and parts
  • Ongoing training and development
  • Career growth and advancement opportunities
  • Community outreach events
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