Shop Service/Heavy Equipment Apprentice NM

SOUTHWEST JCB INC • Las Cruces, NM

7d • $17 - $23 • Onsite

About The Position

The Shop Apprentice is an integral member of the Southwest JCB service department. The role focuses on performing preventative maintenance, diagnosing and troubleshooting assigned equipment, and completing repairs by replacing defective parts while providing a high level of customer service and satisfaction. The apprentice diagnoses and repairs JCB and non-JCB equipment and components in a shop environment and completes required documentation. Duties also include inspections, new-machine preparation, installing machine attachments, and moving machines around the yard. Apprentices are expected to complete JCB North America machine-specific online prerequisite modules and virtual and in-person training to develop their skills and advance their careers and pay scale.

Requirements

• 0–2 years of experience repairing and maintaining construction equipment and/or diesel engines; graduation from a technical trade school may substitute for experience.
• High school diploma or equivalent and basic math skills.
• Computer literacy and the ability to process information, learn systems, and develop skills using IT hardware.
• Ability to communicate, prioritize, and manage time.
• Ability to work independently and with minimal supervision.
• Ability to perform the duties physically and lift up to 75 pounds.
• Ability to work in a wide range of environmental and ground conditions, including extreme heat and cold.
• Valid driver's license and acceptable driving record.
• History of safe work habits.
• Driven, self-motivated, and maintains a positive attitude toward work.
• Adherence to company policies, procedures, and practices.

Nice To Haves

• Hydraulic, electrical, and drivetrain experience.
• Ability to weld using Stick, MIG, or TIG and use a cutting torch, or willingness and ability to learn these skills.

Responsibilities

• Work in a shop environment on assigned JCB and non-JCB machines.
• Diagnose and repair equipment and components.
• Perform routine and preventative maintenance on JCB equipment according to procedures and complete the required documentation.
• Request the parts needed to complete repairs correctly the first time.
• Use company-provided IT hardware to document processes for JCB North America warranty, new-machine intake, and machine-sale compliance.
• Communicate repair progress with the Service Manager and customers to support customer satisfaction.
• Use company vehicles and special tooling properly and keep company-owned assets clean and safe.
• Become proficient with electronic systems, portals, tooling, and diagnostic resources.
• Complete paperwork promptly, including work orders, parts orders, and time records.
• Account for 40% or more of on-duty time against work orders or warranty claims.
• Follow company policies and procedures.
• Perform other duties and projects as assigned by direct management.
• Complete required training and work to advance toward Journeyman and Master Level technician roles.

Benefits

• Medical, dental, and vision insurance.
• Employer-sponsored short- and long-term disability coverage.
• Employer-sponsored basic life insurance.
• Voluntary life insurance.
• Flexible spending accounts.
• Overtime available based on business demand.
• 401(k) with a company match of 50% of employee contributions, up to 6% of current salary.
• Career development and advancement opportunities through required training and work product.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED