Shoe Stock Associate - Full Time

Belk•Spanish Fort, AL

About The Position

The Shoe Stock Associate is an hourly Operations Team Associate who supports sales and a positive customer experience by accurately processing inbound deliveries and preparing merchandise for the sales floor. The role also handles outbound merchandise activities, assists with facilities maintenance, maintains back-of-house organization, and works with the merchandising team to place and sign products on the sales floor. The associate supports store operations and fulfillment, helps maintain inventory accuracy and store standards, and assists customers and teammates as needed. The job posting notes that its listed responsibilities and qualifications are not all-inclusive and that additional duties may be assigned.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed, able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Unload truck deliveries; sort cartons by department; process merchandise; remove plastic; and hang items as needed to prepare products for the sales floor.
  • Follow operational processes and procedures to enhance productivity.
  • Apply sensor tags, process product transfers and damages, and complete RFID tasks to support inventory accuracy.
  • Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
  • Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
  • Replenish supplies, support store recovery, and maintain cleanliness and daily operational standards.
  • Organize and store tools, supplies, excess stock, fixtures, and other equipment.
  • Use training tools and resources and apply feedback to build knowledge and improve performance.
  • Stay informed about products, promotions, policies, and store events.
  • Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
  • Build connections with teammates, share knowledge, and contribute to a positive store culture.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.
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